Business ProfileforArrotta's Automax and RV

On August 27, 2024, I brought my ********** Outlander to have recall-related service performed on the rear break calipers. The dealership then replaced the rear brake calipers without charge and offered to replace the rear brake pads for the cost of parts only. I accepted the offer and refused all other recommended service (There was no mention of air conditioning which was working very well at the time). The next day I discovered that my registration was missing from the dash compartment where it should have been ( I recall it being there prior to the service appointment.). In response to my inquiry, a representative at the service office denied knowledge of the missing registration, as did the mechanic when asked by the same service representative.More importantly, shortly after the brake service, I noticed a barely noticeable noise (hissing sound) when using the air conditioning. Today (Sept. 16, 2024), the air conditioner failed to function (only blowing out hot air) and makes a rumbling/grinding noise. I suspect the mechanic damaged my air conditioning system in a way to conceal his intervention. While I currently have no direct proof, the circumstances warrant an investigation. Should I acquire proof of tampering, then I intend to seek legal remedies and potentially file criminal charges.