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          Find a Location

          Tri Star Engines and Transmissions has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileTri Star Engines and Transmissions

            New Auto Parts
            Multi Location Business

            Contact Information

            320 10th Ave

            Baldwin, WI 54002-9411

            Get Directions
            Visit Website
            (715) 684-4455

            Customer Reviews

            2.71/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Tri Star Engines and Transmissions offers auto and truck engines, transmissions and drive train parts.

            Business Details

            This is a multi-location business.

            Find a Location

            Tri Star Engines and Transmissions has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              320 10th Ave, Baldwin, WI 54002-9411
              BBB File Opened:
              1/25/1996
              Years in Business:
              36
              Business Started:
              2/1/1988
              Business Started Locally:
              2/1/1988
              Business Incorporated:
              2/10/1988
              Type of Entity:
              Corporation
              Alternate Business Name
              • Tri Star Engine Supply
              • Tri Star Auto Parts, Inc.
              Business Management
              • Tyler Knutson, Operations Manager
              Contact Information

              Principal

              • Tyler Knutson, Operations Manager

              Customer Contact

              • Paul Kelly, Marketing Director
              • Tyler Knutson, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (715) 684-4451
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              A Engine and A transmission purchased in august ***** of 2022 and was installed by paid by ***************** for *************************. The engine and Trans begin leaking. We were directed to reach out to Tri star and Tri star suggested ******************* dealership check it They determined no new tags so a new engine or transmission wasnt installed . The engine needed a timing chain and still was no good and so was the trans no good.I cried because I had been fooled .I was doing rentals back and fourth Tri never accommodated me. I kept at it until finally in February of ******************** take it back into ******************* and agreed to take care of it for me . I spend a lot of money on rentals they agreed to cover it they never sent an engine or trans as agreed upon .My car remained down. I kept on fighting until *** told me to bring it into ******************* again on July 30th2024 were my car remains. They have never sent an engine or transmission . they kept on playing this game until the warranty has just ran out. . Now Im Told to have the engine and trans took out myself and send it to them and they will send me a refund . This is pure insanity .I never received what I paid for . They never honored there merchandise .There latest is abc auto was the customer and been reimbursed .who are we ? This is some Shady business Im tired of the round and rounds this company is very unprofessional ****, ***** ,all of them could care less about there customers . They play on your intelligence ! No one does anything about anything and feel as if you wont be able to get them in trouble. They sent me a ****** dollar check for rentals on this last claim theyve cost me thousands and I never received a dime back on rentals for my others claims .Never paid me back or resolved the issue .please help me get a full refund please And my rental fees claim numbers are. Wc188005 engine wc188391 transmission and wc ******** and the contact person for ******************* located on 9400 s ****** is ************************
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              Read 6 More Complaints

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              LaShon W

              08/15/2024

              In August 2022 we purchased what was supposed to be a new rebuilt engine and transmission from Tri Star engines and transmissions. In October of the same year we began to have problems with the engine. We took it to a local Chevy dealer for an inspection and found that the engine and the transmission were leaking. We informed Tri Star of this issue and Tri Star agreed to “replace” them. They instructed us to take our vehicle to another mechanic shop which we did. Once the vehicle was ready the mechanic informed us that he was instructed by Tri Star to only change the timing belt on engine. He had done nothing to the transmission. This was not what Tri Star told us was going to happen. We ended up taking the car back to Chevy once the engine started stalling and shutting off. Chevy informed us that the engine had several problem codes and both were in bad shape. Tri Star was contacted again. This time they agree to work hand in hand with the Chevy dealership. Tri Star agreed to send the Chevy dealership over another engine and transmission. However they do not want to pay the $189.00 per hour labor cost associated with the removal and replacement of the new engine and transmission. They are only authorizing $70.00 per hour. Each part carries the $70.00 per hour labor cost. We have suggested why not combine the two leaving only another $58.00 per hour more to be paid? Otherwise we would be required to pay roughly $3500.00 out of pocket which we should not be required to do. In fact we should be accommodated to the fullest possible extent at this point. We should have gotten what we paid for at the onset or at least when Tri Star promised to rectify the problem instead of only authorizing a timing change. A new engine and transmission should have been installed and we would not still be dealing with this situation. We have not been reimbursed for rentals, tows or storage fees and our warranties are nearly expired which seems to be the plan.
              Read 6 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

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