Business ProfileforGroundsPro Landscape Group LLC

The worst issue is that when the installers of my new sprinkler system left their work was not finished, but one of the owners came to get them to work on another installation.I was told that the installation would take one day, but that definitely did not happen. They knew they were not finished because only two of the four men were experienced in this area and one literally had to sit in the trailer most of the day because of heat sickness. I own half and acre which is impossible to do in one day in my opinion give nothing was flagged and three of them just watched as the owner and one of the guys measured and decided where to put the heads. I was informed that they were not coming back to finish the next day because they had to go to another job. I called the owner and he confirmed it. I expressed my disagreement. I was told that the guys, could come back one last time the next day. He told me that the system was easy to run and that I could adjust the heads myself adding that one of the guys was supposed to give me a tool to do it. Needless to say they still were not finished when a supervisor literally came to get them to go to another job.I discovered a leak in the pipe the next morning and the owner said they would be here early the next morning. Of course they dint come and nobody responded to my calls and messages. He ghosted me. I finally had to call another company to fix the leak and make other changes in the system, including adjust and adding headsI paid $681.00.There was no communication with me before the installation, so I had to call to confirm they were coming because nobody showed up to mark the position of the heads as he said he would. When they arrived, nothing was done ahead. The owner had told me that he would be here for the installation, but left after they got started and only returned to handle a problem with cutting a internet cable.I have many more complaints, but they will not fit within the limitation of characters.