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            Business ProfileSchool Specialty, LLC

            School Furniture

            Contact Information

            W6316 Design Dr

            Greenville, WI 54942-8404

            Get Directions
            Visit Website
            Email this Business
            (888) 388-3224

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Specialty School, LLC provides innovative and proprietary products, programs and services to help educators engage & inspire students of all ages and abilities to learn.

            Products & Services

            SSI Guardian

            Business Details

            Location of This Business
            W6316 Design Dr, Greenville, WI 54942-8404
            Email this Business
            BBB File Opened:
            9/26/1996
            Years in Business:
            65
            Business Started:
            10/19/1959
            Business Started Locally:
            10/19/1959
            Business Incorporated:
            10/5/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • ABC School Supply
            • Beckley-Cardy
            • Brodhead Garrett
            • Califone International
            • Childcraft Education Corp
            • Classroom Direct
            • CPO Science
            • Delta Education
            • Education Essentials
            • Educators Publishing Service
            • Frey Scientific
            • Hammond & Stephens
            • Premier Agendas
            • Pyramid Art Supply
            • SPARK
            • SSI Guardian
            • Sax Arts & Crafts
            Business Management
            • Karen Riching, Corporate Secretary
            • Ken Tucker, Director of Customer Care
            • Kevin Baehler, Senior Vice President
            • Shannon Alberg, Customer Service Supervisor
            • Joseph Lefeber, Manager of Quality Assurance
            • Tricia Kissinger, Manager
            • Jason Schaefer, Manager
            • Pat Reinsbach, Resolution Manager
            Contact Information

            Principal

            • Kevin Baehler, Senior Vice President
            • Shannon Alberg, Customer Service Supervisor
            • Joseph Lefeber, Manager of Quality Assurance
            • Tricia Kissinger, Manager
            • Pat Reinsbach, Resolution Manager

            Customer Contact

            • Karen Riching, Corporate Secretary
            • Ken Tucker, Director of Customer Care
            • Kevin Baehler, Senior Vice President
            • Shannon Alberg, Customer Service Supervisor
            • Joseph Lefeber, Manager of Quality Assurance
            • Tricia Kissinger, Manager
            • Jason Schaefer, Manager
            • Pat Reinsbach, Resolution Manager
            Additional Contact Information

            Fax Numbers

            • (888) 388-6344
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/05/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I ordered (3) school kits from SchoolSpecialty.com. These are back to school supplies the company puts together and then sends the items usually a minimum of two weeks before our kids start school. I had received emails from the company that the kits would be arriving late. We received the kits on friday August 18th, 2023. When we went through each of the (3) school kits, we discovered numerous items that were missing. Since there would be no way for the company to send us the missing supplies before August 21st, the first day of school, we decided we would have to then purchase the missing items. After purchasing missing items, I notified the company and spoke to ******************************* via email ****************************************************** I explained we were missing items and that I would need a refund for the items we had to purchase not included in the kits. She stated that she could not issue me a refund but ******************************************* or ************************************************** could authorize a refund. I reached out to both employees on three occasions and still have not received a response. I know of another family that is fighting to get a refund for their kits and the company is refusing to respond to her. I would like to be reimbursed by the company and will provide any receipts and email strings of my correspondence to School Specialty. Thank you for your time.
            Read 5 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Roger R

            06/28/2024

            TERRIBLE TERRIBLE COMPANY My husband ***** were trying to contact with ******************* because our company got scammed we found that ******************* hired the broker but he doesn't want to provide the phone number whenever you are giving a call to this terrible company they are not working IDK how they are getting salary if they couldn't provide me the freight broker name.THIS COMPANY MUST BE CLOSED !!
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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