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Find a Location

Ascendium Education Group, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAscendium Education Group, Inc.

    Consumer Finance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/6/2012

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ascendium Education Group, formerly Great Lakes Higher Ed. Corp, is a student loan guarantor as well as a higher education philanthropy and provider of student success services for post-secondary institutions.

    Business Details

    This is a multi-location business.

    Find a Location

    Ascendium Education Group, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      38 Buttonwood Ct, Madison, WI 53718-2156
      BBB File Opened:
      5/20/1988
      Years in Business:
      57
      Business Started:
      11/1/1967
      Business Started Locally:
      11/1/1967
      Business Incorporated:
      8/18/1967
      Accredited Since:
      7/6/2012
      Type of Entity:
      Corporation
      Additional Contact Information

      Fax Numbers

      • (800) 749-8537
        Other Fax

      Phone Numbers

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angel P

      1 star

      02/23/2022

      I'd leave negative stars if possible. I had loans with these guys that were picked up by Navient. I owe total a little over $45000 and according to both my credit report and department of education I owe almost double because this company didn't remove their information after handing me off to Navient. I have gotten it removed from my credit report and officially got them to stop calling me as I no longer owe them personally. But I can't get another student loan because they are still showing up on dept of Ed as default loans. And I have checked out my Navient loans comparing them to make sure they are light the same loans and they are in fact the same loans. Rediculous how they can get away with this rubbish.


      Ascendium Education Group, Inc. Response

      03/11/2022

      ***************************** (*****), Thank you for sharing your concerns regarding the status of your loans held by Ascendium. A detailed response was emailed to you on March 2, 2022, explaining on February 4, 2021, Navient Solutions LLC recalled, from Ascendium, five loans Ascendium purchased as defaults from them on January 11, 2021. After Navient recalled their loans, Ascendium still held six defaulted loans that were purchased from Great Lakes Educational ****************** on November 21, 2016 Our response noted the loans still held by Ascendium were assigned to Pioneer Credit Recovery (Pioneer) for collections and that you had entered into a Loan Rehabilitation Agreement with them. The agreement requires you to provide Pioneer with your proof of income prior to concluding the terms of the agreement and having your loans returned to good standing. We confirmed Pioneer has not yet received the required documentation and asked that you contact them directly at ************ to confirm the information needed to conclude the rehabilitation program. If you did not receive our March 2, 2022 email, please let us know and well resend it. You can contact our office by calling ************. Sincerely, Ascendium ****************

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