Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for Brothers Main, Inc.

View full profile

This is a multi-location business.

Find a Location

Brothers Main, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Brothers Main, Inc.

      2050 S Stoughton Rd Madison, WI 53716-2850

      BBB Accredited Business
    • Brothers Main, Inc.

      7960 Tree Ln Madison, WI 53717-2011

      BBB Accredited Business
    • Brothers Main, Inc.

      1800 Humes Rd Janesville, WI 53545-0591

      BBB Accredited Business
    Location of This Business
    2050 S Stoughton Rd, Madison, WI 53716-2850
    BBB File Opened:
    1/30/1989
    Years in Business:
    86
    Business Started:
    1/1/1938
    Business Started Locally:
    1/1/1938
    Date of New Ownership:
    6/1/2000
    Business Incorporated:
    6/22/2001
    Accredited Since:
    5/6/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • Brothers Main Appliance & TV
    • The Brothers Main
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Scott Ottman, Co-Owner
    • James L. Fosdick, Co-Owner
    • Dennis M. Egbert, Co-Owner
    • William A. Graves, Co-Owner
    Contact Information

    Principal

    • Scott Ottman, Co-Owner

    Customer Contact

    • Scott Ottman, Co-Owner
    • James L. Fosdick, Co-Owner
    • Dennis M. Egbert, Co-Owner
    • William A. Graves, Co-Owner
    Additional Contact Information

    Phone Numbers

    Serving Area
    • Dane County, WI
    Products and Services
    Appliances, Washers, Dryers, TV, Mattresses, Massage Chairs, Refrigerators, Ranges, Dishwashers, Microwaves, Freezers, Home Appliances, Cooktops, Wall Ovens
    Payment Methods
    • Visa, American Express, Master Card, Personal check, Discover Card, Brothers Main Card, Cash.
    Refund and Exchange Policy
    • Be sure to review all item specifications, including dimensionsand fit guides before making your purchase in order to avoid returning itemsand the costs associated with the return. 
      Productsthat have been installed or used are not eligible for a return. Mattresses andbedding products are not authorized for return. Returned merchandise will notbe accepted unless it is un-used and in factory sealed packaging. Some special-orderitems may not be eligible for a return.  Some returns may be subject toadditional shipping/freight charges.
      Returnsor exchanges must receive prior authorization. If a return is authorized,we will refund your purchase total, less shipping costs. For items that shippedfree, our shipping costs will be deducted from a refund. 
      Arefund will be processed after we receive the product(s) back at the originalshipping warehouse.  Refunds from online purchases will only be processedusing the same credit or debit card the purchase was made with. Refunds fromcash or check payments made in-store will be made via check. 
      All products are subject to the terms and conditions of themanufacturer’s warranty. If the product is defective after the delivery hasbeen accepted please contact the manufacturer.  In most cases, atechnician must assess the product on behalf of the manufacturer in order todetermine the best course of action in correcting the defect and/or resolvingthe issue. We can arrange to haveyour products serviced by a factory authorized technician (when applicable).Brothers Main reserves the right to require service and repair for alldefective merchandise. If product is deemed irreparable by the manufacturer’sfactory authorized service technician, the manufacturer will authorize anexchange at no additional cost to you. Our customer support team is available tomake the process as easy as possible.
    Social Media

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.