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            Business ProfileSenior Helpers

            Home Health Care

            Additional business information

            Additional Info:
            Senior Helpers is a franchise business.
            See all additional business information

            Contact Information

            6333 N Green Bay Ave

            Milwaukee, WI 53209-3436

            Get Directions
            Visit Website
            (414) 228-4600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Senior Helpers offers personal & companion in home care for seniors, specializing in alzheimer's, dementia, and parkinson's care.

            Products & Services

            in-home senior assistance services

            Business Details

            Location of This Business
            6333 N Green Bay Ave, Milwaukee, WI 53209-3436
            BBB File Opened:
            9/27/2007
            Years in Business:
            18
            Business Started:
            10/1/2006
            Business Started Locally:
            10/1/2006
            Business Incorporated:
            8/8/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Miller Home Care, LLC
            Contact Information

            Customer Contact

            • Melissa Peterson, Director/Case Manager
            Additional Contact Information

            Fax Numbers

            • (414) 228-4608
              Primary Fax
            • (262) 502-7628
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We signed up with Senior Helpers in ********, ** to help care for my father each night for 2-3 hours. They have continued to not provide caregivers for us, asking for family members to care for him. This passed week the family had to care for him because they did not provide and caregivers 3 out 5 days. When we cancelled them to go with another company because of this issue, they are now refusing to refund the security deposit.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marilyn R

            03/18/2022

            My mother, 93, hired Senior Helpers to provide her care a year ago. My mother is fully vaxed against COVID and requested that no one who is unvaxed come into her home. Senior Helpers charges about $225,000 per year. Without telling anyone in family, they send UNVACCINATED caregivers into private homes, risking the health of all who are unaware of this ignorant choice. The caregiver Esther told me she is not vaccinated because “vaccines don’t work.” Esther, with SH in Palm Beach County, FL is rude to me and puts her own income above my mother’s health. The aids sit on their phones all day and do nothing to clean or straighten the house. They do not cook or manage the medications. The helpers have all been Haitian or Jamaican with heavy accents, so my mom cannot understand them. AVOID this company at all costs! They will not listen to the family caregiver, but will listen in on personal conversations, and are rude. Worse, you never know what kind of diseases the workers bring into your home because the company will not be honest and tell you who is vaccinated and who is not. Senior Helpers is dangerous for your family.


            Local BBB

            BBB Serving Wisconsin

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