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          Colony Brands, Inc. has 1 locations, listed below.

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            Business ProfileColony Brands, Inc.

            Catalog Shopping
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:

            According to the company, Colony Brands Inc. began business in 1926 as Swiss Colony, Inc.  On June 1st, 2010 the corporate name of The Swiss Colony, Inc. was changed to Colony Brands, Inc. to better reflect its position as parent company for its extensive portfolio of food and non–food businesses. According to its website, the company is one of the largest direct marketers in the United States. Colony Brands, Inc. provides customers with furniture and home décor, apparel, entertaining products, gifts and collectibles etc. The Swiss Colony, LLC subsidiary was formed to continue to sell cheese, pastries, sausage and other food and gift items through the Swiss Colony® catalogs and web site.

            Colony Brands together with its subsidiaries and affiliated companies consisting of numerous multichannel retail brands are headquartered in Monroe, Wisconsin.

            Contact Information

            1112 7th Ave

            Monroe, WI 53566-1364

            Get Directions
            Visit Website
            (608) 328-8400

            Customer Reviews

            1.15/5

            Average of 65 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            688 complaints closed in last 3 years

            218 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers catalog, mail order and internet retail sales of foods and gifts.

            Business Details

            Headquarters
            1112 7th Ave, Monroe, WI 53566-1364
            BBB File Opened:
            1/1/1966
            Years in Business:
            98
            Business Started:
            1/1/1926
            Business Started Locally:
            1/1/1926
            Business Incorporated:
            9/23/1954
            Type of Entity:
            Corporation
            Alternate Business Name
            • Harriet Carter
            • Dr. Leonard Shop Now Pay Plan
            • Dr. Leonard's
            • Healthy Living
            • Bwell Now
            • Swiss Colony
            • Montgomery Ward
            • Green County Foods
            • DM Services
            • The Wisconsin Cheeseman
            • Seventh Avenue
            • Midnight Velvet
            • Ginny's
            • The Tender Filet
            • Through The Country Door
            • Monroe & Main
            • Ashro
            • Country Door
            • AmeriMark
            Business Management
            • Bob Erb, President/CEO
            Contact Information

            Principal

            • Bob Erb, President/CEO

            Customer Contact

            • Bob Erb, President/CEO
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            688 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            When I placed orders I sent check along. After receiving products they sent bill for extra postage wanted over the amount listed on order form. I never requested a credit account. My credit report lists Swiss Colony as an account. I requested that account be closed. However, now I received an increased credit limit account. I want account closed, credit report corrected, and no further catalogs sent to me.
            Read More
            Read 687 More Complaints

            Customer Reviews

            65 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Marian S

            09/15/2024

            I ordered a small Christmas tree for my Mil last year in less than a couple of weeks the thing was dead. I contacted Swiss colony on a few occasions . Nothing.

            Colony Brands, Inc. Response

            09/16/2024

            Our records indicate that you have not contacted us since the date of your original purchase. Please reach out to our *************************** at ************. We apologize for the inconvenience. Thank you. 
            Read 64 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

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