Business ProfileforJames L Johnson Jr Plumbing & Heating

The business was replacing my hot water tank. The gentleman that came told me he was going to ********** on 14th street, Huntington and pick one up. Several times I asked how much it would cost. He told me that I had to sign a blank job invoice, in order to pick up the merchandise. There was nothing on that invoice at that moment except for my name and address. I went online and checked the prices of the 40 gallon hot water tank (gas). The price for the model they picked up is $796.48. The man went and picked it up. He also picked up pipes, adapters etc. He told me that they did not have a 40 gallon,but got a 50 gallon for the same price,again I asked for a price, said I would get a bill. He put the hot water tank in, told me that it was finished and again I asked how much? "You will get a bill". I did get the bill and he charged me $1681.92 for the hot water tank that online at ********* was $796.48. I called several times and finally a man, I guess the owner, started screaming at me as soon as I questioned the billing of this tank. I told him several times that it wasn't a fair price, he told me, "well, what do you think the fair price is?" I said, the price it was at the store. He screamed at me "how would i pay my bills if i did not raise the price?" He then continues to scream about his business bills. I said that is not fair, he said, "well, did I charge you tax?" I said, no, you did not, which I don't think that is legal. Again he yelled. I told him that I would pay him the cost of the hot water tank, supplies and he could put the tax on it. He screamed at me again, and said, "you do what you have to do!" He then said, "I will do what I have to do", in a threatening tone. He then hung up on me. I was never given any information about how much any of this would cost. I told the gentleman that he could come back and get the tank. He said, "I can't sell used". I did offer to pay the correct amount for the model of the tank, which is listed online as $796.48.