Business ProfileforCars LLC

On 10/22 I contacted the business becauise my vehicle had a major problem after just arriving in Morgantown from Philadelphia to visit our daughter.We arranged to have the vehicle towed to the business. A few hours later, Mr. C****** called me with three quotes. On his advice, we chose the first quote in the amount of $1,929.04. I paid immediately in full. He said he would begin work right away and the vehicle would be ready by the time we were leaving on Sunday. There were some delays and the vehicle was not ready but we were assured it would be ready the next day. We extended the hotel. We were told it would be ready on Thursday. We rented a car to go home and returned on Thursday after assurances the vehicle was ready for pickup. Once my husband arrived (a 5.5 hour drive), he found the vehicle was not repaired. He was told to stay an extra day and it would be done. He did and it was not done. He stayed one more day without the benefit of a hotel room because it was homecoming weekend and he had no vehicle since he had to return the rental car. Mr. C****** said the initial repair did not work and to fix the car it would be an additional $2,278.01. I received many text messages telling me about delays. I asked for a completion timeline and did not receive one. On 11/21 he told me he needed additional parts to complete the repair and I paid an invoice in the amount of $513.59. I asked for updates and he said it would be done on Monday 11/28. Finally, on Wednesday, 11/30, he told me the car was ready. I paid the final invoice. We made arrangements to pick it up on Saturday, 12/3. As it was before business hours, he was to leave the vehicle and keys outside the shop. At 7 am, after having already driven for four and a half hours, he said he would not be able to be there to give us the car and it was locked away in his shop. He promised to drive it to me in Philadelphia and he would leave at 10am. He never came and he will not respond to calls or messages.