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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Import Auto Salvage

          View full profile
          Location of This Business
          54 Big Grave Creek Rd., Moundsville, WV 26041
          BBB File Opened:
          4/4/2024

          Alert

          See What BBB Reports On

          Alert

          On April 4, 2024, Import Auto Salvage came to the attention of BBB. At that time a consumer contacted the BBB regarding a Cash App payment of $1,500.00 sent to a "Jade Hicks" for the purchase of a car from Import Auto Salvage. The consumer never received the vehicle or a refund and was contacted to send additional payments via Cash App and a scam site for transportation and freight insurance. BBB does not have sufficient information on this business. BBB made multiple requests from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.


          On April 11, 2024, BBB discovered Import Auto Salvage utilizes Facebook for consumer sales and interactions. Their Facebook was created on 06/22/2021  and is NOT registered in West Virginia. The website uses stock photos/stolen photos from other sellers to represent its inventory. On May 7, 2024, BBB requested the following data to Import Auto Salvage: 

          Physical Location
          Preferred method of contact (mail, fax or email) 
          A brief description of the products or services the company offers, how they are obtained and sources of images listed on the Facebook
          Proof of Licensing/Registrations and in what states
          Information on how and where the company advertises 
          Information on how payment is sent/accepted


          BBB also requested any additional information that would enable BBB to better understand their business. As of May, 07, 2024, BBB has not received a response.


          BBB Tips for buying a car online


          BBB Tip: How scammers use social media platforms


          BBB Tip: Know your rights (and responsibilities) when it comes to payment types

          Contact Information

          54 Big Grave Creek Rd.

          Moundsville, WV 26041

          (409) 233-7232

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.