Business ProfileforH.E. Neumann Co.

On 7/25/2023 We had HE Neuman come out to our home to look at an air conditioning unit that had frozen up. after the unit was thawed out HE Newman’s representative, (after sitting in his truck for several hours) indicated we needed a completely new air condition unit. He not only damaged the floor around the air conditioning unit he left with the unit not put back in its original state. He also asked to borrow a phone charger while sitting in his truck for hours, and was very unprofessional during the visit. it was later, determined by other HE Newman representatives, that nothing was wrong with the unit and that it needed more airflow into the unit with vents opened. we were given an invoice in the amount of $864.42 after HE Newman admitted, nothing was indeed wrong with the unit. We spoke to Bob, and he confirmed nothing was owed further. The invoice continues to come in the mail. We have reached out to H E Newman on several occasions, and left a voicemail for Bob on 9/14/23. we also spoke with Cyle and Erica. We have not received a phone call back and need HE Newman to stop sending an invoice we do not owe. I very much appreciate your help in this matter and look forward to hearing from someone