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          Find a Location

          Simplii Financial has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Simplii Financial

              PO Box 603, Stn Agincourt Scarborough, ON M1S 5K9

            • Simplii Financial

              595 Bay St Toronto, ON M5G 2C2

            Business ProfileSimplii Financial

            Bank
            Multi Location Business

            Contact Information

            PO Box 603, Stn Agincourt

            Scarborough, ON M1S 5K9

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            Visit Website
            Email this Business
            (866) 791-3792

            Customer Reviews

            1.62/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            98 complaints closed in last 3 years

            43 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            This is a multi-location business.

            Find a Location

            Simplii Financial has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Simplii Financial

                PO Box 603, Stn Agincourt Scarborough, ON M1S 5K9

              • Simplii Financial

                595 Bay St Toronto, ON M5G 2C2

              Location of This Business
              PO Box 603, Stn Agincourt, Scarborough, ON M1S 5K9
              Email this Business
              BBB File Opened:
              24/1/2018
              Contact Information

              Principal

              • Shawn Brignolio, Manager of Customer Care

              Customer Contact

              • Shawn Brignolio, Manager of Customer Care
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              98 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              23/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I opened a no fee chequing account and a high interest savings account a couple days ago online. During the process, Simplii Financial requested authorization for a credit check. There was no indication of it being a hard inquiry, so I consented. I found out today through my credit monitoring account that a hard inquiry was made by Simplii Financial. Had Simplii Financial been transparent about it being a hard inquiry, I would have declined. When I called in this evening to address this, I was informed by the CSR that “all banks do credit checks.” ** ** *** ******* ******** ** ** * **** ******* ** **** * ******** ******* *** ******* *******, and the fact that Simplii Financial asks to do a credit check for products that have nothing to do with credit-based products or services without disclosing that it is a hard inquiry is misleading and damaging to a credit score. I was informed that there is nothing that can be done to reverse this hard inquiry, either, even though there is an option for “correction to a credit report” under “desired settlement” when filing a BBB complaint.
              Read More
              Read 97 More Complaints

              Customer Reviews

              69 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sean M

              24/07/2024

              I've been a customer for 20+ years even before Simplii existed. I deposited a large certified lawyers cheque, and they won't release it to me for 5-8 business days. The managers and agents have **** ** ** *** told me what I wanted to hear just to get me off the phone. **** *** **** *** ************** ** * ***** **** **** ***** * ***** ***** ***** **** ** *** ******

              Simplii Financial Response

              02/08/2024

              We have worked with our client to resolve the request.
              Read 68 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

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