Business ProfileforStrongbuilt Plumbing & Air, LLC

My name is ***** ******** and I have been trying to resolve an issue with a job I had completed at my home back in July. Job ID # 87559469. It was originally written up by ******* I applied for credit and was approved. There was a big mix up. Many calls to **** but unresolved. I received a statement from the Finance company finally and it was for the full amount of the Job quote minus $500. Total amount billed was $5049, the quote was $5549. In the end, part of the job was not needed (see below) (worth $1205) I was over billed a total of $705. I contacted **** in late July and she offered to look into the error but once again ****** needed to be consulted but was unavailable for a few days (strange). This was on a Thursday I believe and she said I would hear back on Monday or Tuesday of the next week. I have heard nothing. There is no way to call her directly as all their phone numbers go directly to a Voice Mail system and I find it quite frustrating.. Please help direct me to the person who can get this resolved. I have already paid off the finance company in full. So I feel I am owed $705. THE WORK THAT WAS DONE AND WHY A REFUND IS NEEDED: The original proposal had a quote for an addition of another return to fix a low air return issue in the house. The technician said he didn’t have any sheet metal or any supplies to add at that time with him but he would do the main work first and see if he could solve my issue without the need for the add on. Long story short , he found the return split open and after sealing everything my issue was solved. He worked about 10+ hrs straight. He was polite, and awesome!. So, During his work he referenced needing to get with ****** to clarify some details because the report had no details, but here again ****** was out of reach for a few days?! Elusive technician. I offered my VERY detailed copy given to me by ****** but it was not accepted. So still no response from them.I just need the financial issue resolved at this point.