Business ProfileforPawtins
Additional business information
On March 13, 2024,BBB Serving Los Angeles and Silicon Valley requested that the businesssubstantiate, modify, or discontinue claims on the company's website,https://pawtins.com/. The business advertises Comparative Price, Value andSavings Claims, “60 Day Money Back Guarantee,” and claimed results such as:
- “97% Experiencedbetter air quality in less than 15 minutes.”
- “95% Savehundreds of dollars every year on toxic air fresheners.”
- “93% Say theirpet related allergies improve after 5 days of use.”
BBB challengedthese claims based on the following BBB Codes of Advertising:
1. BasicPrinciples of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
2. ComparativePrice, Value and Savings Claims - https://www.bbb.org/code-of-advertising#Comparative_Price_Value_And_Savings
20. Warranties orGuarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
34. ClaimedResults - https://www.bbb.org/code-of-advertising#Claimed_Results
As of April 5,2024, the business has failed to respond to our request for substantiation,modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Commerce, CA 90040
- BBB File Opened:
- 11/27/2023
- Years in Business:
- 1
- Business Started:
- 3/28/2023
- Business Management
- Customer Manager
- Contact Information
Principal
- Customer Manager
Customer Contact
- Customer Manager
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kelly K
1 star08/27/2024
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