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Find a Location

Digit Media Designs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDigit Media Designs

    Digital Media

    Current Alerts For This Business

    Pattern of Complaint:
    Based on BBB files this company has a pattern of complaints. Complaints on file state services are paid for but not completed, after payment has been made, additional money is requested, and refunds are not issued.

    The company was contacted and given the opportunity to respond to the above issues. To date, BBB has not received a response.

    Additional business information

    Advertising Review:
    On April 10, 2023, BBB challenged this company’s advertising that appears on their website at https://digitmediadesigns.com/39-offer/. The website states 100% Money Back Guarantee and 100% Satisfaction Guaranteed.

    According to the BBB Code of Advertising the primary responsibility for truthful and non-deceptive advertisings rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon requests, present such substantiation promptly to the advertising medium or BBB.
    Also, advertisers should only use “satisfaction guarantee,” “money back guarantee, “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer’s request.”

    Digit Media Designs was notified and asked to provide their money back guarantee and satisfaction guarantee policy or if unable to provide their policy BBB request, they modify or remove the statement from the website. Despite several attempts, the company has not responded to BBB’s request. 
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    45333 Fremont Blvd Ste 5, Fremont, CA 94538-7601
    BBB File Opened:
    9/25/2019
    Number of Employees:
    1
    Business Management
    • Mr. Customer Service, Customer Service Representative
    Contact Information

    Principal

    • Mr. Customer Service, Customer Service Representative

    Customer Contact

    • Mr. Customer Service, Customer Service Representative
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan P

    1 star

    08/21/2023

    Total Scam! This company designed our company with a web site- added charges after charges for "items" I have never heard about. When I questioned them they lowered the price and told me I had 10 minutes to pay or they would take down my site. When I refused to pay I can count over 50 text messages and phone calls in one day! Then I received text messages from the telling me not to pay certain people because it was a scam. Now they have taken down my web site! Total disaster! Lost 2K on a web site! DO NOT USE THIS COMPANY!

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