Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

E Mortgage Capital has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • E Mortgage Capital

      18071 Fitch Ste 200 Irvine, CA 92614-6087

      BBB Accredited Business
    • E Mortgage Capital

      15145 Woodlawn Ave Ste 200 Tustin, CA 92780-6466

      BBB Accredited Business
    • E Mortgage Capital

      2372 Morse Ave Ste 536 Irvine, CA 92614-6234

      BBB Accredited Business
    • E Mortgage Capital

      27600 Bouquet Canyon Rd Santa Clarita, CA 91350-3711

      BBB Accredited Business
    • E Mortgage Capital

      202 Fashion Ln Ste 118 Tustin, CA 92780-3319

      BBB Accredited Business

    Business ProfileforE Mortgage Capital

    Mortgage Lenders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.54/5stars

    Average of 358 Customer Reviews

    Customer Complaints

    56 complaints closed in last 3 years

    27 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/22/2017

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers real estate mortgage services.

    Products & Services

    Cash-out Refinancing, Conventional Mortgage Loan, Federal Housing Administration (FHA) Loan, Home Equity Conversion Mortgage (HECM) for Purchase Loan, Home Equity Conversion Mortgage (HECM) Loan, Jumbo Loan, Jumbo Reverse Mortgage Loan, Veteran Affairs (VA) Loan

    Business Details

    This is a multi-location business.

    Find a Location

    E Mortgage Capital has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • E Mortgage Capital

        18071 Fitch Ste 200 Irvine, CA 92614-6087

        BBB Accredited Business
      • E Mortgage Capital

        15145 Woodlawn Ave Ste 200 Tustin, CA 92780-6466

        BBB Accredited Business
      • E Mortgage Capital

        2372 Morse Ave Ste 536 Irvine, CA 92614-6234

        BBB Accredited Business
      • E Mortgage Capital

        27600 Bouquet Canyon Rd Santa Clarita, CA 91350-3711

        BBB Accredited Business
      • E Mortgage Capital

        202 Fashion Ln Ste 118 Tustin, CA 92780-3319

        BBB Accredited Business
      Headquarters
      18071 Fitch Ste 200, Irvine, CA 92614-6087
      BBB File Opened:
      7/16/2015
      Years in Business:
      12
      Business Started:
      11/28/2011
      Business Incorporated:
      5/6/2015
      Accredited Since:
      4/22/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • E Mortgage Capital, Inc. NMLS ID: 1416824 CA Dept of Real Estate - Real Estate Broker - DRE #01986350  CA: 01986350 HI: 1416824 OR: ML-5587 WA: CL-1416824 NH:  23043-MBR AZ:  1002796 FL:  MBR2498
      Type of Entity:
      Corporation
      Alternate Business Name
      • E Mortgage Capital Inc
      Business Management
      • Mr. Joseph Nagib Shalaby, CEO/Owner
      • Mr. Sam Hijazin, President/Owner
      • Mr. Korollos Shalaby, VP of Operations
      • Mr. Jim Brown, Chief Compliance Officer
      Contact Information

      Principal

      • Mr. Joseph Nagib Shalaby, CEO/Owner

      Customer Contact

      • Mr. Joseph Nagib Shalaby, CEO/Owner
      • Mr. Sam Hijazin, President/Owner
      • Mr. Korollos Shalaby, VP of Operations
      • Mr. Jim Brown, Chief Compliance Officer
      Additional Contact Information

      Fax Numbers

      • (866) 304-3521
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      56 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      358 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LoveVell H

      5 stars

      11/07/2024

      Working with Esther for my father's reverse mortgage was a very comfortable experience. She was able to put us at ease of the horror stories of reverse mortgages and provide the facts. She is patient and knowledgeable. She was always available to answer questions and explain next steps. By the time of closing, I felt as though I had gained a new friend. I look forward to working with her for my personal mortgage.

      Local BBB

      BBB Serving the Pacific Southwest, Central & Inland California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.