Business ProfileforFastener USA Systems, Inc
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 961 N Emerald Ave Ste F, Modesto, CA 95351-1556
- BBB File Opened:
- 3/17/2011
- Years in Business:
- 34
- Business Started:
- 10/1/1990
- Business Started Locally:
- 10/1/1990
- Business Incorporated:
- 10/9/1990
- Type of Entity:
- Corporation
- Business Management
- Mr. Kevin Baugus, General Manager
- Contact Information
Principal
- Mr. Kevin Baugus, General Manager
- Additional Contact Information
Fax Numbers
- (209) 758-0959Primary Fax
Phone Numbers
- (877) 593-2723Other Phone
- (209) 758-0959
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Keith O
1 star10/20/2022
Fastener USA Systems, Inc Response
04/18/2023
Hi *****,
We apologize for the delayed response to your review. We do see that you ordered the incorrect product for your staple gun and had to request an RMA from us. We do our best to describe our products in detail on our website and we have a tool compatibility feature on the product page so our customers can confirm they are ordering the correct product. We even request in the description that customers verify tool compatibility before ordering. We take these steps because we want to be sure our customers get the correct products for their tools. Our return policy is on our website for our customers to review and when an RMA is requested we also send the policy to you with the instructions. We regret that you were unhappy with your experience with us.
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