Business ProfileforMG Properties

We moved out of our apartment at *********** in *******, **, on 08/10/2024. This community is managed by MG Properties. Despite multiple attempts to schedule a pre-move-out inspection, the management eventually scheduled it, but they refused to provide us with an inventory checklist or a pre-move-out inspection report, as required by California law. On 08/20/2024, we received a statement from the apartment community demanding over $1,000 in charges for move-out costs. We only acknowledge responsibility for $281.57, which covers utilities (water, valet trash, etc.). We attempted to pay these utility charges, but their online payment system would not process the payment. The remaining charges are unjustified, unfair, and potentially illegal. MG Properties is attempting to charge us for painting, damages, general cleaning, and carpet cleaning. However, we left the apartment in excellent condition and zero damage, as evidenced by the photos and videos we took during our move-out. Additionally, our move-in inspection report, which includes photos, clearly shows that the apartment already had painting issues and dirt on the walls, particularly in the patio area. Despite this, MG Properties is trying to hold us accountable for pre-existing conditions. This clearly indicates that the charges are fraudulent. We also dispute the charges for cleaning, as we left the carpet and apartment in pristine condition, which is also documented in our move-out photos. The maintenance person who conducted the pre-move-out inspection informed us that MG Properties routinely charges tenants fixed cleaning fee, regardless of the apartment's condition. This practice is illegal under California law. MG Properties sent us the statement on 08/20/2024, exactly 10 days after our move-out, demanding payment within the next 4 days or they would send the charges to collections. This is a clear attempt to pressure and harass us into making an unjust payment.