Business ProfileforEstes Park Trolleys
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1360 Big Thompson Ave, Estes Park, CO 80517
- BBB File Opened:
- 7/19/2023
- Years in Business:
- 11
- Business Started:
- 10/7/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Fun Tyme Trolleys, LLC
- Contact Information
Customer Contact
- Owner / Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/19/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
From: Mike Hosang <mike.hosang@gmail.com>
Date: Tue, Jul 18, 2023 at 7:47?PM
Subject: Re: FW: Message from BBB.org
To: info email <info@wynco.bbb.org>
Good Evening Kellie,
Attached, please find the scanned BBB Consumer Dispute Form, along with other supporting documents for your consideration.
Please let me know if you need anything further from us regarding this issue.
Estes Park Trolley called me last week to discuss my messages with them, and they said that their driver was there, picked up other passengers, and tried calling us. But we did not have reception in that area and we were waiting where the rest of the vans/buses were and never saw them. We walked around the building a few times and never saw the Trolley. The driver, if they were actually there, never walked around the building to see if we were there. There were no signs directing us to where their pick up spot was. The company said their president would call me later in the day (this was Friday), but they have yet to call me.
We would like our money back, the cost of gas to travel back and forth from Colorado Springs, and some compensation for our time and the duress we encountered.
Thank you for your assistance.
Mike Hosang
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.