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          Find a Location

          Medicaleshop Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Medicaleshop Inc.

              87 Danbury Rd Unit 1 New Milford, CT 06776-3413

              BBB Accredited Business

            • Medicaleshop Inc.

              5027 Route 9W Home Health Pavilion, Inc. Newburgh, NY 12550-1946

            Business ProfileMedicaleshop Inc.

            Medical Equipment
            Multi Location Business
            BBB accredited business

            Contact Information

            87 Danbury Rd Unit 1

            New Milford, CT 06776-3413

            Visit Website
            Email this Business
            (866) 563-6812

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            Customer Reviews

            1.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/27/2008

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Medicaleshop Inc provides complete range of durable medical equipment & supplies.

            Rehab Products for Special Needs - Special Needs Kids, Wheelchairs, Patient Lifts, Bath Safety and much more.....

            Products & Services

            Rehab Products for Special Needs - , Special Needs Kids, , Wheelchairs, , Patient Lifts, , Bath Safety

            Business Details

            This is a multi-location business.

            Find a Location

            Medicaleshop Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Medicaleshop Inc.

                87 Danbury Rd Unit 1 New Milford, CT 06776-3413

                BBB Accredited Business

              • Medicaleshop Inc.

                5027 Route 9W Home Health Pavilion, Inc. Newburgh, NY 12550-1946

              Location of This Business
              87 Danbury Rd Unit 1, New Milford, CT 06776-3413
              Email this Business
              BBB File Opened:
              9/29/2005
              Years in Business:
              18
              Business Started:
              10/6/2006
              Business Incorporated:
              10/6/2006
              Accredited Since:
              2/27/2008
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              Sa:
              Closed
              Business Management
              • Mr. Bob Smith, Customer Service Supervisor
              Contact Information

              Principal

              • Mr. Bob Smith, Customer Service Supervisor

              Customer Contact

              • Mr. Bob Smith, Customer Service Supervisor
              Additional Contact Information

              Fax Numbers

              • (860) 838-4671
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/18/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              on 10/7/2024 we went onto Medicaleshop**** and purchased materials we give patients prior to surgery. The advertised quantity was listed as 96/case on their website. When we received our order, we noticed that they had only shipped 48/cs. We called them thinking that it was an honest mistake or that the rest of the shipment was on back order. The person on the phone was rude and tried to tell me that we were incorrect. I have the receipt which states 96/cs and a picture of their website which states 96/cs. I asked to speak to the manager and the manager refused to get on the phone. Medical supplies are expensive, especially surgical supplies. The company should honor what was advertised on their website.
              Read More

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew J

              10/29/2024

              There website is laggy. I ordered 2 items it looks like it didn't go through when purchased the order button. So I reset and it went through the second time. The next morning I see 2 separate orders for the same item. 2 separate charges on my card. They have no phone service and voice mail requesting you to wright them. I did that explaining the issue before shipping . They didn't reply and sent both separate orders out anyway.

              Medicaleshop Inc. Response

              10/30/2024

              Dear *** ******  Thank you for bringing your concerns to our attention, and we apologize for any inconvenience you’ve experienced. We’ve reviewed our system and, unfortunately, we could not locate an account or order history under your name or the email address you provided. To further assist you, could you please provide us with the order numbers associated with your purchase? Please know that our team processes customer orders promptly to ensure timely delivery and is dedicated to supporting customers with any questions or issues that arise. We do have a customer service team available during business hours to respond to calls. If unable to reach us directly by phone, customers are welcome to leave a voicemail, and our team makes every effort to respond promptly. We look forward to resolving this matter for you as soon as we receive your order details. Thank you Medicaleshop.com
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

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