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Find a Location

Meineke Car Care Center #569 has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Center #569

    Mufflers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1512 Kirkwood Hwy., Wilmington, DE 19805
    BBB File Opened:
    6/26/2001
    Alternate Business Name
    • Meineke Discount Mufflers
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    6 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    Most Recent Customer Review

    Lo H

    1 star

    08/09/2024

    These people are swindlers who cheated me out of $1222.00 and broke my car as well. I went in on 8/2/24 to have a A/C inspection done. I was told by Ed the Dist Manager that after doing the "Free Inspection" that I would have to pay $ 212.79 to have them do a ACR Evacuate & Recharge done. After that was done I was told that the A/C Compressor was completely shot and needed a new one. I was told by Ed that he could only find a Manufacturer Compressor and it would cost more. After the compressor was put in I paid $1010.17. I picked up my car and found that the engine light was on. I questioned Ed about this and asked why I wasn't told about this on the phone. He said he didn't know until after call. He said his tech L Lopez broke the Solenoid Sensor when replacing the ac compressor and not to worry he ordered another and could be replaced Monday 8/5/24. I told him that I was going out of town and driving 2 hrs away next day and is that even safe. Again he reiterated that the engine was fine and just a sensor issue. I took my car back to shop on 8/5/24 and they put in new sensor. Still the light was on. They said I need oil in my car and started to blame Vavoline who serviced me car a couple months early and said they damaged my car. They did a code check and said that there was nothing they could do for me and I needed to take it to the manufacturer to be fixed becasue the timing . They are all liars and incompetant uneducated swindlers. I got a 2nd opinion from another company who stated that they did not put a manufactured sensor in and my cars rejecting the generic verson they put in. They also did not put the Manufactuer A/C compressor in and gave me a generic verson of that and charged me manufactrer price. They allowed me to drive 2 hrs away that weekend knowing that a faulty sensor could at that point damage my engine according to another company. I think because I am a woman they thought they could get over on me. They are dispicable people.

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