Business ProfileforOG Living LLC
Current Alerts For This Business
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
BBB files indicate that this business has a pattern of complaints concerning service, refund and customer service issues. Specifically, customer complaints allege that the business took payments ranging from $1,400 to $100,000 but did not complete work, as well as failures or delays in responding to customers who attempted to reach them. In April 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
In May 2024, the business discussed with BBB its complaint activity. The owner informed BBB that all jobs will be fulfilled, or refunds will be given when appropriate.
At-a-glance
Customer Complaints
23 complaints closed in last 3 years
20 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 24850 Old 41 Rd Ste 3, Bonita Springs, FL 34135-7087
- BBB File Opened:
- 2/22/2021
- Years in Business:
- 7
- Business Started:
- 7/13/2017
- Business Incorporated:
- 7/13/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CGC024637 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of LCC20210000105 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2026.These agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of LCC20210000033 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2026.These agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of CGC024637 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of EC13012535 for this business, issued by Lee County Construction License BoardThese agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
https://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of CEC13012535 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of CGC024637 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of EC13012535 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of -CGC024637 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of EC13012535 for this business, issued by Manatee County Construction License BoardThese agencies may include:
Manatee County Construction License Board
BBB records show a license number of CGC024637 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2026.These agencies may include:
Manatee County Construction License Board
BBB records show a license number of EC13012535 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Struxure Outdoor Naples
- Business Management
- Mr. George Wohlford, Managing Member
- Contact Information
Principal
- Mr. George Wohlford, Managing Member
Customer Contact
- Mr. George Wohlford, Managing Member
- Ms. Katina L. Owens, Manager of Client Relations
- Mr. Scott Tripp, License Holder
- Mr. Paul King, Director of Operations
- Mr. George Cancio, License Holder
- Additional Contact Information
Fax Numbers
- (954) 446-9014Primary Fax
- (954) 446-9014
Customer Complaints
23 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kevin G
1 star07/17/2024
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