Business ProfileforMooreCorp Roofing, Inc.

Poor communication. Initial proposal received prior to ***. After ***, rep arrives with assignment of benefits proposal instead of original proposal. I signed original proposal. Time goes by, I receive a call to come to the office to sign notice of commencement. I drive to office to be asked to sign a blank document. I decline and offer to return later. **** asks me to wait while she properly prepares doc she wants me to sign. I wait, sign. Then, I get a call from **** asking "Would I be ok with a different type/color." I express confusion. I am told it will take a few weeks to order correct ones. Then, shingles are delivered with no notice from MooreCorp. delivered product sits in yard for at least a week; I express concern of damage due to rain on first start day offered. Next I get a msg that crew is sent to different job because she couldn't reach me on the day of. I request a days notice. job begins. Crew arrive 7:30 am; work until dark, returned next day work 4hours to dry-in. mid-afternoon of first day, I get a call asking if I've given her a check. I had not been asked for a check. I pay initial amount due. Inspection of dry-in takes weeks. Crew install shingles. A first email arrives with final invoice attached. I respond to email inquiring about final inspection schedule. None of my requests for status are acknowledged. Next communication is a call that ended with owner and office staff indicating that if I did not bring a check to the office by close of business today a lien would be put on my house and all warranties voided. I called the City and was told that a final inspection had not been scheduled. city scheduled inspection for me. I take payment to MooreCorp immediately to avoid having warranty on $18,918.99 roof voided. Hopefully roof will pass. If not, I hope they will fix any deficiencies. I am shocked that a business would resort to adversarial business relationship instead merely communicating with a customer to ally concerns.