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          Find a Location

          Hertz has 2063 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hertz

              8501 Williams Rd Estero, FL 33928-3325

            • Hertz

              5405 Airport Service Rd Tampa, FL 33607-1419

            • Hertz

              PO Box 31166 Tampa, FL 33631-3166

            • Hertz

              4500 E Speedway Blvd Ste 40 Tucson, AZ 85712-5325

            • Hertz

              2905 N 32nd St Fort Smith, AR 72904-4202

            Business ProfileHertz

            Auto Rentals and Leasing
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8501 Williams Rd

            Estero, FL 33928-3325

            Get Directions
            Visit Website
            (239) 301-7000

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM

            Customer Reviews

            1.1/5

            Average of 1,722 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7,184 complaints closed in last 3 years

            3,295 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 106

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Hertz has 2063 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Hertz

                8501 Williams Rd Estero, FL 33928-3325

              • Hertz

                5405 Airport Service Rd Tampa, FL 33607-1419

              • Hertz

                PO Box 31166 Tampa, FL 33631-3166

              • Hertz

                4500 E Speedway Blvd Ste 40 Tucson, AZ 85712-5325

              • Hertz

                2905 N 32nd St Fort Smith, AR 72904-4202

              Headquarters
              8501 Williams Rd, Estero, FL 33928-3325
              BBB File Opened:
              9/28/1990
              Years in Business:
              106
              Business Started:
              1/1/1918
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Hertz Car Rental
              • The Hertz Corporation
              • Hertz Rent-a-Car
              • Firefly
              Related Businesses
              Hours of Operation

              Primary

              M:
              8:00 AM - 4:30 PM
              T:
              8:00 AM - 4:30 PM
              W:
              8:00 AM - 4:30 PM
              Th:
              8:00 AM - 4:30 PM
              F:
              8:00 AM - 4:30 PM
              Sa:
              8:00 AM - 4:30 PM
              Su:
              8:00 AM - 4:30 PM
              Contact Information

              Customer Contact

              • Kenzi Johnson, Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              7,184 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/30/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              On September 20th my Wife and I flew into Oklahoma City, Ok. On Arriving at the Hertz rental car desk we were notified that they had given all the cars on a first come first serve basis. We had reserved our car on Aug 20th and had a confirmation number ***********. We had also paid in advance, $188.77. We were told they could not help us. We had to take an UBER to our hotel, at a cost of $44.82. The next morning 21 Sept. we had to rent another vehicle and take another UBER, $23.98. I want a refund of $188.77 that has not been credited to my account, and UBER fees of $68.80
              Read More
              Read 7183 More Complaints

              Customer Reviews

              1,722 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Seth L

              11/14/2024

              Good morning,Do not rent from Hertz at the *******************************. This place overcharged me and allegedly did not find my reservation in the system. They overcharged me when i arrived and have yet to get my price differential back on my credit card. This took place on 11/8/2024 and the woman at the front counter had the audacity to as if I were going to get reimbursed. Original price was supposed to be for $189.94 and I was charged $316.34 Do not rent from this company
              Read 1721 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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