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Find a Location

Uxari has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Uxari

      13130 Westlinks Ter STE 10 Fort Myers, FL 33913-8651

      BBB Accredited Business
    • Uxari

      2885 S Congress Ave STE C1 Delray Beach, FL 33445-7336

      BBB Accredited Business
    • Uxari

      6222 Tower Ln Unit A6 Sarasota, FL 34240-8887

      BBB Accredited Business

    Business ProfileforUxari

    Home Automation
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/4/2016

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides home automation for residential homes.

    Business Details

    This is a multi-location business.

    Find a Location

    Uxari has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Uxari

        13130 Westlinks Ter STE 10 Fort Myers, FL 33913-8651

        BBB Accredited Business
      • Uxari

        2885 S Congress Ave STE C1 Delray Beach, FL 33445-7336

        BBB Accredited Business
      • Uxari

        6222 Tower Ln Unit A6 Sarasota, FL 34240-8887

        BBB Accredited Business
      Headquarters
      13130 Westlinks Ter STE 10, Fort Myers, FL 33913-8651
      BBB File Opened:
      10/25/2016
      Years in Business:
      22
      Business Started:
      11/15/2002
      Business Incorporated:
      11/15/2002
      Accredited Since:
      11/4/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of EF20000404 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr/

      BBB records show a license number of C25546 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Collier County Construction License Board

      2800 Horseshoe Dr N

      Naples FL 34104

      (239) 252-2400

      https://cvportal.colliergov.net/CityViewWeb/Home/

      BBB records show a license number of EF20000404 for this business, issued by Lee County Construction License Board

      These agencies may include:

      Lee County Construction License Board

      1825 Hendry St

      Fort Myers FL 33901

      (239) 533-8895

      https://www.leegov.com/dcd/ContLic/ActCont

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Arqai, LLC
      Business Management
      • Mr. Anthony R. Leo Sr., President
      • Mr. Thomas M. Yesowich, CEO
      • Mr. Edward M. Carbary, Senior Vice President
      Contact Information

      Principal

      • Mr. Anthony R. Leo Sr., President

      Customer Contact

      • Mr. Anthony R. Leo Sr., President
      • Mr. Thomas M. Yesowich, CEO
      • Mr. Edward M. Carbary, Senior Vice President
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lauren W

      1 star

      05/30/2024

      This company is unscrupulous and the customer experience is horrible. There is a lack of transparency in their business practices and they nickel and dime existing customers - even those who pay extra each month in addition to the monthly monitoring fees for Uxari's monthly support service plan. As a paying support service plan customer it is commonplace to be told when calling in for support that a customer service representative is not currently available. Customers have to wait for a call back before having their issue / concern addressed. Uxari charges extra for a service technician to come to a paying customers home despite paying a for their monthly monitoring and additional support service plan. The company then has the audacity to require an existing customer to pay in advance for a service call, and when you do so with a credit card (that they already have on file) they charge you a convenience fee for using that card. If you choose not to use a credit card and opt for an automatic bank withdrawal they require at least a 3 day waiting period before they will send the technician out to your home for the transaction to clear. Note if a service technician that you paid to come out to your home is in your home beyond 30 minutes they will charge an additional $70 for each additional half hour. There are many home security service provider options out there. Find one that doesn't take advantage of their customers.


      Uxari Response

      05/31/2024

      A member of our management team will be contacting you shortly. We value your feedback and look forward to speaking with you.

      Local BBB

      BBB of West Florida

      BBB Reports On

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