Business ProfileforHaus of Trikes & Bikes

We bought a new 2022 Rewaco PUR3 Touring from the Haus of Trikes and Bikes on 9/21/22. We paid $49,223.31 for the trike and it was in their shop 4 different times for a total of 88 days and the trike was never repaired. The last time it was in their shop was 6/26 and 6/27. When my husband left their business on 6/27/23, he only made it 90 miles and the trike went in to limp mode and left him on the side of I-75. When we bought it on 9/21/22 we did not make it home before the trike started running hot. We have had issues with the trike revving up so high that it knocked it off of cruise control. When we got it back from the last trip to the shop on 7/27/23 it was leaking brake fluid on the front tire. Each time we got the trike back there were more issues. When it broke down on I-75 they brought my husband a rental trike and took ours back to their shop. That was 6/27/23 and the tag on the rental expired 6/30/23 so my husband got 3 days use of the rental before the tag expired. He told 2 different people about the tag on the rental and they made no effort to get us a tag that was not expired. We also told them we were going on vacation on 7/15/23 and we would like to take the rental and again we never received a new tag. We had to rent a bike while on vacation which cost us another $1000.00. We traded the trike due to Haus of Trikes not repairing it and took a tremendous loss. We ask that Haus of Trikes refund the difference in what we paid for the Rewaco and what we got for it on trade in. We have much more information available about what took place during the 10 and a half months we owned it but have limited space here to write. If you need more information please contact me @ **************. The issues with our Rewaco has caused us anxiety and stress that did not have to take place. We live over 500 miles from the Haus of Trikes and Bikes so its not easy for us to take off and go down there with the same problems again and again. Thank you ***** & *************************