Business ProfileforMr. Craftsman, LLC

I got 5 bids on my whole house renovation, Mr. Craftsman came in the most expensive. We chose Mr. Craftsman because of his convincing sales pitch, his exact words were he was more expensive than everybody else, he does high-quality work and any little extras he won't charge, he said he won't Nickle and Dime us. At the end of his sales pitch, he said he does not ask for money upfront. We chose him based on what he said. It turned out that every chance he got to Nickle and Dime us he did, the only part of that conversation that was true was he did not ask for money upfront. Certain aspects of the renovation were subpar to mediocre at best. They painted over dust particles, there are patches they repaired that they painted over without wiping clean. The painters also epoxied the garage floor, the attempt they made was atrocious, it had to be redone by someone else. You can see the cement missing in spots under the floor tile by the door. The finishes to the Custom Built Bbq Island are nonexistent. I had them install a new electric panel, I handed them a whole house surge protector to install and after the panel was put in I was told there was no room. The Panel they put in was too small for the size of the house. I had electrical breakers trip constantly so I hired an Electrician to redo the panel at an extra cost of $2280. The list of things goes on and on about what he did wrong and his arrogance was unbelievable The communication between us was absolutely terrible, he told us he does not have a degree in communication. I have hired many contractors over the years and this has been the worst experience. I got to know some of his subcontractors' from working on my house and from emails and phone calls. What disturbs me the most and I find it very unethical when he gives himself a FIVE STAR REVIEW and a couple of his subcontractors write 5 STAR REVIEWS on his google webpage. If I had known this at the beginning I wouldn't have hired him.