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          Find a Location

          Suddath Relocation Systems of Jacksonville, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSuddath Relocation Systems of Jacksonville, Inc.

            Moving Companies
            Multi Location Business

            Contact Information

            8743 Western Way

            Jacksonville, FL 32256-0365

            Visit Website
            (904) 256-5554

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 12:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 105

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Suddath Relocation Systems specializes in worldwide household goods relocation, office moving and workplace solutions, warehousing and logistics management, trade show and exhibit displays, and specialized transportation. Suddath® has thousands of employees nationwide, operates in several locations throughout the United States and has strategic alliances serving more than 150 countries.

            Business Details

            This is a multi-location business.

            Find a Location

            Suddath Relocation Systems of Jacksonville, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              8743 Western Way, Jacksonville, FL 32256-0365
              BBB File Opened:
              1/1/1987
              Years in Business:
              105
              Business Started:
              1/1/1919
              Business Started Locally:
              1/1/1919
              Business Incorporated:
              8/17/1984
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 627350000 for this business, issued by City of Jacksonville

              These agencies may include:

              City of Jacksonville

              117 W. Duval St.

              Jacksonville FL 32202

              (904) 630-2489

              https://www.coj.net/

              BBB records show a license number of IM331 for this business, issued by Florida Consumer Services

              These agencies may include:

              Florida Consumer Services

              2005 Apalachee Parkway, Terry Lee Rhodes Building

              Tallahassee FL 32301

              (800) 435-7352

              https://csapp.800helpfla.com/CSPublicApp/AZGuide/AZGuideSearch.aspx

              BBB records show a license number of WM6422 for this business, issued by Florida Consumer Services

              These agencies may include:

              Florida Consumer Services

              2005 Apalachee Parkway, Terry Lee Rhodes Building

              Tallahassee FL 32301

              (800) 435-7352

              https://csapp.800helpfla.com/CSPublicApp/AZGuide/AZGuideSearch.aspx

              Type of Entity:
              Corporation
              Alternate Business Name
              • Suddath Relocation Systems
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              8:00 AM - 12:00 PM
              Su:
              Closed
              Business Management
              • General Manager
              Contact Information

              Customer Contact

              • Teresa Stewart
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This company was contracted by the military to make our household goods from ******** ** to **** ** for a military move (PCS). They contracted a driver to move our belongings. The driver showed up with very little room in his truck and he could not fit our entire house full of belongings. So he left with half of our belongings. Two days later another truck showed up and took the rest of our belongings. That was Dec 22 2023. As of today Jan 14 ****, we havent received that second truck full of our belongings. The company wont tell us anything and certainly doesnt care that it has passed our guarantee delivery date (Jan 10 ****). We have called every day and are hung up on almost every time. No one will answer us about when we will receive our belongings. The company doesnt care. We would like to receive our belongings in a timely manner.
              Read More
              Read 12 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              James T

              06/19/2024

              We are a military family that has been fighting through coordination with this company for weeks. They will give you less than minimum information about your household goods, take days to respond to emails, deflect questions, and then blame their third party moving companies. Check the yelp reviews to see that Im not the only one that experienced this. Something needs to be done to make sure they dont get DOD contracts, moving is stressful enough for families and they do nothing to ease the transition. Packed my belongings on June 5th, took my belongings back to a warehouse where it was then moved into crates, sat in the crates and now its June 19th with them saying it should arrive in some other warehouse in a few days at which point they will schedule to bring to my new home. 14 days of not having my belongings with no end in site is inexcusable and shows the lack of service and ability to coordinate with their third party partners. Customers should be informed and aware of what they are getting themselves into when dealing with this company. Zero stars would be awarded if possible!!!

              Suddath Relocation Systems of Jacksonville, Inc. Response

              06/21/2024

              Military peak moving season is extremely busy, and its regrettable your experience hasnt been positive. There were some capacity issues in finding and securing a delivery agent in your area, and it was escalated internally and made a priority. Unfortunately, we cannot schedule a delivery before it arrives at destination, although we understand this can be stressful and feel like there is uncertainty surrounding your move. However, gaps in communication are never acceptable, and your experience has been flagged and noted for improvement. We have received confirmation that your household goods will be delivered on Saturday, 6/26, within the agreed upon dates. You should have already received word from your team as of this writing, and we will strive for the rest of your move going smoothly!
              Read 1 More Customer Review

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

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