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            Business ProfileFashionable Canes & Hats

            Canes
            BBB accredited business

            Contact Information

            12399 Belcher Rd S Ste 160

            Largo, FL 33773-3052

            Get Directions
            Visit Website
            (813) 572-2637

            Business hours

            9:30 AM - 5:30 PM
            Business Hours
            9:30 AM - 5:30 PM
            9:30 AM - 5:30 PM
            9:30 AM - 5:30 PM
            9:30 AM - 5:30 PM
            9:30 AM - 5:30 PM

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            Customer Reviews

            4.64/5

            Average of 75 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/27/2013

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Fashionable Canes and Hats sells walking canes and mens and womens hats on two websites fashionablecanes.com and fashionablehats.com. The retailer started selling canes and hats in 1999 and today has one of the best selections online.

            Products & Services

            Fashionablecanes.com sells a large selection of canes, walking sticks, hiking staffs and shillelagh. Fashionablehats.com sells casual and formal hats in all styles including fedora, cowboy, bowler, panama, trilby, beret and wide brim hats.

            Business Details

            Location of This Business
            12399 Belcher Rd S Ste 160, Largo, FL 33773-3052
            BBB File Opened:
            8/11/2000
            Years in Business:
            25
            Business Started:
            11/22/1999
            Business Incorporated:
            11/22/1999
            Accredited Since:
            3/27/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • Fashionable Canes
            • Fashionable Hats
            • Fashionable, Inc.
            Hours of Operation

            Primary

            M:
            9:30 AM - 5:30 PM
            T:
            9:30 AM - 5:30 PM
            W:
            9:30 AM - 5:30 PM
            Th:
            9:30 AM - 5:30 PM
            F:
            9:30 AM - 5:30 PM
            Business Management
            • Mr. Stephen Carroll III, President
            • Ms. Tina Wagner, Account Manager
            Contact Information

            Principal

            • Mr. Stephen Carroll III, President

            Customer Contact

            • Mr. Stephen Carroll III, President
            • Raegan Denny, Customer Service Manager
            • Ms. Jessica Blodis, Customer Service Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/01/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Package was supposed to be delivered by *****. ***** says they delivered it and even took a photo that proves nothing with no package showing! I opened a case with ***** and they told me to settle with the merchant. The merchant told me many times they would open a case with ****** I doubt if they have.
            Read More
            Read 2 More Complaints

            Customer Reviews

            75 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jared H

            07/06/2023

            Their website does not filter by hat size correctly. If the filter had worked, I would not have been able to order a hat that was too small. They do allow exchanges, but charge a fee for this. I called them and asked to waive the fee because their website is faulty. They refused, even though I planned to order a more expensive hat as a replacement. Instead, I am returning a hat that is too small and paying an $11 "processing" fee because of their screwed up website. I was told it was not possible for their website to not work correctly. What a joke!
            Read 74 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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