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          Find a Location

          University Lending Group has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • University Lending Group

              2300 Partin Dr N STE 310 Niceville, FL 32578-1538

            • University Lending Group

              2600 Partin Dr N STE 310 Niceville, FL 32578-1543

            • University Lending Group

              3439 N 12th Ave Unit C Pensacola, FL 32503-4008

            • University Lending Group

              3690 Gulf Breeze Pkwy Gulf Breeze, FL 32563-3538

            • University Lending Group

              7552 Navarre Pkwy Unit 56 Navarre, FL 32566-7305

            Business ProfileUniversity Lending Group

            Mortgage Lenders
            Multi Location Business

            Contact Information

            2300 Partin Dr N STE 310

            Niceville, FL 32578-1538

            Get Directions
            Visit Website
            (850) 586-7070

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            University Lending Group has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • University Lending Group

                2300 Partin Dr N STE 310 Niceville, FL 32578-1538

              • University Lending Group

                2600 Partin Dr N STE 310 Niceville, FL 32578-1543

              • University Lending Group

                3439 N 12th Ave Unit C Pensacola, FL 32503-4008

              • University Lending Group

                3690 Gulf Breeze Pkwy Gulf Breeze, FL 32563-3538

              • University Lending Group

                7552 Navarre Pkwy Unit 56 Navarre, FL 32566-7305

              Location of This Business
              2300 Partin Dr N STE 310, Niceville, FL 32578-1538
              BBB File Opened:
              10/18/2016
              Years in Business:
              13
              Business Started:
              8/16/2011
              Business Started Locally:
              8/16/2011
              Business Incorporated:
              8/16/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Business Management
              • Mrs. Mary Marcum Dark, Branch Manager
              • Mrs. Tracy Frick, Branch Manager
              • Mrs. Victoria Lombard, Branch Manager
              • Mr. Michael Avery, Area Manager
              • Mrs. Carolyn Draper, Operations Manager
              • Mr. Rory Ballard, President
              • Mrs. Pamela Bousquet, Executive Vice President
              Contact Information

              Principal

              • Mr. Rory Ballard, President

              Customer Contact

              • Mrs. Mary Marcum Dark, Branch Manager
              • Mrs. Anna Albin, Administrative Assistant
              • Mrs. Tracy Frick, Branch Manager
              • Mrs. Courtney Hatten, Administrative Assistant
              • Mrs. Victoria Lombard, Branch Manager
              • Mr. Michael Avery, Area Manager
              • Mrs. Carolyn Draper, Operations Manager
              • Mr. Rory Ballard, President
              • Mrs. Pamela Bousquet, Executive Vice President
              • Ms. Pamela Bridges
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/15/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I used University Lending Group to finance a new construction for building house. Jennifer the rep. for University Lending Group sent me an email title " Letter for the builder" after I Pre-approved. One of the item listed was " Does The builder require a deposit". Why does she care if the builder requires a deposit. I feel like she solicited for the builder to ask for a $15,000 non-refundable deposit. I believe Jennifer discussed with BBF my ability to pay and my proof of funds I had in the bank in which i sent her my bank statements. Prior to the Pre-approve to expire, Jennifer emailed me requesting my proof of funds. I emailed her the proof of funds. On August 30, 2023 60 days plus after the Letter expired, Jennifer requested I run my credit again I said no. She tried to disguise it by saying I had low credit score and my interest was higher and maybe now your credit score probably has improved. In the emails she states BBF did not get everything done in order to get to the under writes. They both violated Customer Protection Act.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jimmy S

              07/25/2023

              Veterans beware. I chose to remodel my home to meet some of my disabilities. They suggested a contractor who underbid his contractor who underbid his contract and then tried to overcharge me for each nail and a bunch of code violations. The bank blames me for faulty installation by the contractor. Meanwhile, it has been almost two years and the bank won’t release money to finish the job with the new contractor. Oh, the old one quit and the bank wants to give him my money for work not done or had to be fixed. See notes of the contractor competency review board for Tekton Building Group.

              University Lending Group Response

              07/26/2023

              This is an unfortunate situation. All steps in your renovation project have been well documented and while we are terribly sorry you are disgruntled; you chose the contractor and made significant changes that were not authorized per the agreement. Sadly, slandering our company on Social Media as well as the BBB does not change the facts.

              Local BBB

              BBB of Northwest Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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