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            Business ProfileTwo Men and A Truck

            Moving Companies

            Contact Information

            156 Douglas Rd E

            Oldsmar, FL 34677-2939

            Get Directions
            Visit Website
            (727) 474-0141

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Two Men and A Truck is based out of Oldsmar provides moving, and packing services.

            Business Details

            Location of This Business
            156 Douglas Rd E, Oldsmar, FL 34677-2939
            BBB File Opened:
            5/10/1989
            Years in Business:
            35
            Business Started:
            1/1/1989
            Date of New Ownership:
            1/19/2010
            Business Incorporated:
            1/19/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of IM1136 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of DOT #1274882 for this business, issued by Florida Department of Transportation

            These agencies may include:

            Florida Department of Transportation

            (850) 414-4100

            BBB records show a license number of MC#501284 for this business, issued by Florida Department of Transportation

            These agencies may include:

            Florida Department of Transportation

            (850) 414-4100

            BBB records show a license number of IM1809 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            BBB records show a license number of USDOT2113690 for this business, issued by Florida Department of Transportation

            These agencies may include:

            Florida Department of Transportation

            (850) 414-4100

            BBB records show a license number of MC812151 for this business, issued by Florida Department of Transportation

            These agencies may include:

            Florida Department of Transportation

            (850) 414-4100

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Black Wolf Moving Florida, LLC
            Business Management
            • Mr. Donald R. Hughes, Vice Chairperson
            • Mr. William M. Bass, Chairperson
            • Mr. Bert Kolz, Chief Administrative Officer
            • Mr. Scott Sevenson, President
            Contact Information

            Principal

            • Mr. Scott Sevenson, President

            Customer Contact

            • Mr. Donald R. Hughes, Vice Chairperson
            • Mr. William M. Bass, Chairperson
            • Mr. AJ Couchenour, General Manager
            • Mr. Bert Kolz, Chief Administrative Officer
            • Ms. Megan McFarland, Business Administrator
            • Mr. Scott Sevenson, President
            Additional Contact Information

            Fax Numbers

            • (727) 786-8828
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/18/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            On August 2nd, 2023, I requested the services of Two Men and a Truck located in *******, **. I was using their services to relocate from Palm Harbor to ********. I had contacted them a few days prior and set up the service. I had paid a deposit of $260.00 to secure the date and time of the service. I was given an estimated price and told that the final price and payment would be done at the completion of the service. After the service was completed, I was passed an **** from the Two Men and A Truck employee. He stated that this would be the FINAL payment and signature required to complete the transaction/service. The **** had a total and final balance of $680.00.I confirmed with him that this was the final amount and no further charges would come up. I paid and signed for this amount. The following day around noon I received a phone call stating that the employee made a mistake and I still had a remaining balance of $281.65. I was hesitant to pay due to the previous day confirming with the employee the final amount and confirmed. My significant other who was unhappy about the situation spoke with an unpleasant, rude, and unprofessional manager. The manager at the time could not provide a breakdown for the additional charges and continued to say it was a mistake on the employee's behalf. The manager then proceeded to go around my significant other, leaving me a voicemail requesting to speak to me because he was unsatisfied with my significant other's response. We then decided to refuse to make this unjustified payment. Since then they have been harassing us with phone calls, letters in the mail, and threats to be sent to collections. I am very disappointed and unhappy with the service and the company's approach to the situation. My experience has felt very much like a scam and a scheme for money.
            Read More
            Read 1 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jayme C

            10/21/2024

            We hired them in August 2024 for an out-of-state move and had a TERRIBLE EXPERIENCE! Issue #1: The manager significantly underestimated our job and we were sold on "x" price for the entire job. Then the day of the move arrives- we quickly learned what we were told would be a 3-hour pack-up would be more like 8 hours on day 1 and 5 hours on day 2 AND not all of our items fit in the truck.  We were told our only option was to leave items behind or we could pay for a smaller uhaul but they couldn't pay for it. I was adamant it was their responsibility but basically had our hands tied because we wanted to bring the remaining items and decided to pay for the extra uhaul. Even with the extra trailer, we still had items remaining! I had to review each item with the movers if it was a "stay" or "go". And unfortunately, we left quite a few items! Issue #2: Because the box truck so was ridiculously overpacked and items were shoved on top of each other, we had SO MANY damaged items! Issue #3: The process to record the damages and get a refund was a nightmare even with the $1,000 full coverage insurance. The amount of calls and emails we had to make to get ahold of someone in the following weeks was ridiculous. I finally called one day and selected every option I could to get ahold of someone we had worked with and finally did. They acted very flippantly about our refund but eventually after 2 months of waiting we received only a $1,000 refund that wasn't even worth our time or stress. And also barely covered the total of damages that we had.  Keep in mind they have a policy where you have to pay your final payment prior to the truck being unloaded in your new location. Which was learned was a joke because they aren't really held accountable for any of the damages made during unloading. My advice: DON'T PAY UNTIL ALL YOUR ITEMS ARE UNLOADED. If you have damages, make sure to get pictures and have receipts for all items. Find another company to work with!




            Read 5 More Customer Reviews

            Local BBB

            BBB of West Florida

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