Business ProfileforThe FAB Law Firm

I used The Fab Law Firm to file my divorce and was quoted a price of ***** with a max price of ***** if we needed mediation. I paid the ***** upfront just in case. The case ended up not needing mediation because the ex-wife and I were able to reach an agreement on our own, which we sent to our lawyers to draft. In total I spoke with my point of contact less than 10 times on the phone and less than 20 times via email. I was charged over ***** dollars for the work because they charged me for every email they sent to me and or the other law firm, and at times sending multiple emails (conversations) and charging for each response. I am not sure of many of the items I was charged for because it was just shown as hours they logged for work done on my behalf. I really don't understand all of the work that was done because the ex and I wrote our own agreement and just needed it drafted into legal form and submitted. The lawyers in my case didn't negotiate or write any agreement on my behalf, they simply took the agreement the ex and I made and put it into form for the courts, submitted it, and we were done, but somehow my charges still reached over ***** when I was quoted ***** if we didn't need mediation. In addition I was giving access to a portal to communicate with them called CLIO, however they were very unresponsive and hard to contact there. My case closed July 16, 2024 and I am now waiting for a review before the remaining funds are returned to me. I was told that Felicia has 30 days to review the file before returning the retainer. However I spoke with them today (Sep 19, 2024) over 2 months after my case has closed and was told that she has now been tasked with doing the review but she hasn't got to it and doesn't have a date on when she can because she is busy. I am a entrepreneur myself and run multiple companies, which is why I feel that this is a completely unacceptable way to deal with a client.