Business ProfileforSeminole Toyota

I was insulted and appalled by the "Bait and Switch" tactics I experienced yesterday with ***** and ****. I had been speaking with **** for over a week about a NEW 2023 tundra limited you had just received from a Toyota Executive Demo Program. I was very clear what I needed to see for a deal 20% off ****, $22K for my trade and 7 year financing at 3%. **** assured me we could make that work on the 2023 tundra limited red so my wife and I scheduled a visit yesterday 8/30. I took a day off from work. We met **** and we test drive the truck and fell in love with the truck. We sat down and I reiterated the same requirements we discussed on the phone. He confirmed this was a new car and would get all full new car warranties and financing. After some back and forth we were very close. Then ***** steps in and completely withdrew everything we discussed with ****. He proceeds to tell us the car is USED and can only get the balance of the warranty. He tells us they are $9K higher than 15 minutes ago and he cannot get us new car financing. Then over the next 90 minutes ***** went back and forth each time inching back to the deal we had two hours before. Then says we can't sell you the truck you love but I have a lot full of other trucks lower end new trucks. I said I want a red one. He says I don't have that. The whole time we were speaking with *****, he was trashing **** as he is young and does not know what he is doing. **** comes back to try to salvage the deal. We got back to the right price on the truck we drove but the best his finance group would give him was 75 months at 6.99%. That was still a far cry from the original 84 months at 3% I outlined as a requirement multiple times over the last week. Over the next three days I received multiple manager calls with each one providing a worse deal than what was previously agreed. They had no intent to honor their commitment to me. They just wanted to get me in the door and sell me what they wanted.