Business ProfileforWindow World of Sarasota

July 13, 2022 I ordered windows for my entire home. The salesman said that instead of replacing the two-piece arched bedroom window he could install a single-pane window that's curved on top. I told him it needs to match the living room window next to it. He assured me it would match. 2023 Jan ***** Windows installed. The bedroom window did NOT match the one next to it. It is also cracked, so none of the windows installed will pass inspection.Jan 25 General Manager *********************** came to order a new window. Again I was told it would match.May 12 Installers came with the new bedroom window. It didn't match, so I rejected it. May 16 **** called. I told him I'd pay extra to match the previous two-piece window exactly, but he claimed they can't build that window and I have to accept the one they sent. May 18 In an email, I provided diagrams proving that it can be done and asked him to call me. He didn't return my calls or emails for 13 days until I threatened legal action.May 31 He finally called back and agreed he CAN build the correct window, but the price he quoted sounded inflated, so I told him I'd think about it while I confirm the price is accurate. He refused to provide anything in writing.June 1 - I decided to have them install the correct window we'd talked about. I called and he wasn't in his office. I left a message for him to call me back. He never did.June 2 - I called at about 9:30 a.m. and asked for ****. I was told he was out and he would be back around 4:00. I called at 4:30 and was told he wasn't in yet.June 4 (Sunday) - I emailed ****, asking him to call me so we can order the window.June 5 I called at about 2:00. Again, he wasn't in. She suggested calling him on a cell number she provided. He didn't answer so I left a voicemail.June 6 I called and was again told he wasn't available.I ordered these windows 11 months ago. With the existing window they installed still cracked, the house won't pass inspection.