Business ProfileforVector Solutions

On March 28, 2024, an Education Advisor (***************************) invoiced my Vector Solutions account for a one year subscription of AEC PRO. My charge card on file was automatically charged for this self-renewing subscription in the amount of $449.00. I did not contact Vector Solutions to charge any training in 2024 and I certainly did not approve a self-renewing subscription. The last contact I had with Vector Solutions was in March of 2023 and only for a one-time charge for training modules. I just recently came across the email sent on March 28 indicating the invoice. I called Vector Solutions and told them that I did not authorize the initial invoice and that I wanted the charge reversed. Vector Solutions denied my request and said that since I was notified and did not challenge the charge that it would not be reversed. I think it is fraudulent to set up an invoice for a service that was not requested and then say that since I did not challenge the invoice that I was not expecting to get that I would be charged for it. I have requested that Vector Services delete my account and delete my charge card, but so far all they have done is stop the automatic renewal of the subscription that I did not request in the first place.