Business ProfileforJE Clear Pools
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning service issues; specifically, customers filing complaints are alleging delayed work and completion of contracted pool work and lack of communication. On December 1, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
The
business has responded with the following statement.
“The
pandemic brought a lot of issues to pool businesses that depend on materials
and equipment imported from abroad. The
issues in the chain of supply for those products were big and it brought long
delays to our existing post pandemic projects. JECP already had many projects
in progress and the new projects that had already been signed up for new
construction and remodeling started to be affected. When the supply issues started to clear, we
were already behind in many projects. Besides that, our material vendors
stopped giving credit to small pool companies for equipment and materials... And to make things worse, many customers have
not been making their scheduled payments on time, affecting us even more,
delaying projects longer and affecting customers that have already made their
payments on time. These issues have been the cause of project delays and
generating complaints from our customers. We are a small pool construction company and we have been working
diligently to catch up with all projects that are behind.”
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1922 N 59th St, Tampa, FL 33619-3120
- BBB File Opened:
- 6/27/2018
- Years in Business:
- 5
- Business Started:
- 11/30/2018
- Business Incorporated:
- 5/26/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CPC1459206 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
https://www.myfloridalicense.com/dbpr/
BBB records show a license number of CPC1459206 for this business, issued by Hillsborough County Construction License BoardThese agencies may include:
Hillsborough County Construction License Board
5701 E Hillsborough Ave Ste 1140
Tampa FL 33610
https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/
BBB records show a license number of CPC1459206 for this business, issued by Pasco County Construction License BoardThese agencies may include:
Pasco County Construction License Board
7530 Little Rd
New Port Richey FL 34654
https://aca3.accela.com/PASCO/
BBB records show a license number of FRO9383 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- JE Clear Pools, LLC
- Business Management
- Mr. Jose Echavarria, Member
- Contact Information
Principal
- Mr. Jose Echavarria, Member
Customer Contact
- Mr. Jose Echavarria, Member
- Mr. John White, License Holder
Customer Complaints
27 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/22/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Paige B
1 star01/04/2024
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