Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Preferred Apartment Communities, Inc has 47 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Preferred Apartment Communities, Inc

      3284 Northside Pkwy NW STE 150 Atlanta, GA 30327-2282

    • Aldridge at Town Village

      3024 Hidden Forest Court Marietta, GA 30066

    • Belmont Place

      2825 Windy Hill Road Southeast Marietta, GA 30067

    • Reserve at Summit Crossing

      1055 Summit Overlook Way Cumming, GA 30041

    • The Brooke

      2500 Shallowford Road Atlanta, GA 30345

    Business ProfileforPreferred Apartment Communities, Inc

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    31 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Preferred Apartment Communities, Inc provides property management that focuses on multifamily communities.

    Products & Services

    Real Estate Investment

    Business Details

    This is a multi-location business.

    Find a Location

    Preferred Apartment Communities, Inc has 47 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Preferred Apartment Communities, Inc

        3284 Northside Pkwy NW STE 150 Atlanta, GA 30327-2282

      • Aldridge at Town Village

        3024 Hidden Forest Court Marietta, GA 30066

      • Belmont Place

        2825 Windy Hill Road Southeast Marietta, GA 30067

      • Reserve at Summit Crossing

        1055 Summit Overlook Way Cumming, GA 30041

      • The Brooke

        2500 Shallowford Road Atlanta, GA 30345

      Headquarters
      3284 Northside Pkwy NW STE 150, Atlanta, GA 30327-2282
      BBB File Opened:
      5/11/2016
      Alternate Business Name
      • Overton Rise
      • Populus Pooler
      • Reserve at Summit Crossing
      • Solis Dresden
      • Summit Crossing I
      • Summit Crossing II
      • Sweetwater Creek
      • The Brooke
      • The Drexel Collective
      • The Ellison
      • The Hartley
      • Aldridge at Town Village
      • Belmont Place
      • Green Park Apartments
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 2:00 PM
      Su:
      Closed
      Contact Information

      Customer Contact

      • Maegan Taylor, VP of Customer Experience
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      39 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kamisha T

      1 star

      07/08/2024

      When I first moved here in ***************** the leasing office was amazing and very professional. As of late, management and staffing has changed and it is awful. The lack of professionalism and communication is hard to go unnoticed. I have reached out with concerns to be ignored every single time. I go into the leasing office with my concerns and its a joke to them. Literally, they have laughed in my face. We recently had inspections done and my lights were left on in my apartment for hours. They never leave an indication that they have entered your apartment, luckily I know because I have a camera. I would not recommend moving here. Im sure your concerns too will be ignored.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.