Business ProfileforSports & Imports Autos, LLC

On August 2, 2024 at approximately 2 PM I purchased a 2008 ****** Prius, knowing that the check engine light was on and that the car needed to be checked. The dealership was alerted to this issue and told me that theyd be able to fix it within 3 to 7 business days. However, within 30 minutes of driving off the lot with the car, a bunch of warning lights appeared on the dashboard that afternoon. I called around 3:30 PM on August 2 and was told to bring it to a mechanic in my own time. I opted to take the car back to the Gainesville location where I had bought it the next day. While on the way to the dealership, the dashboard of the car stopped working. They told me they could fix the car within 3 to 7 business days and to call back soon. It has been 22 days since then. (I understand the need for time to order parts and complete labor, but I havent been given a truthful answer throughout this whole process.) For the last two weeks I have been told that the mechanic is waiting for a part, but sprinkled in those calls have been a mix of affirmation and denial about the attaining of said part. For the past two weeks I have been told that the car would be ready to be picked up on the weekend, but that has not been true. Every time Ive called there has been a lack of professionalism. For example, When I asked to speak to a manager, I was questioned multiple times about why I needed one and then was eventually told that they have no managers on staff. I was also told to rely on my parents because I sound young. They told me last week on the 23rd that my car would be ready for pick up on the 27th. However, when I called today, I was told that it is not ready. I do not believe or trust that the car will be ready anytime soon and if it is ready I do not believe that it will be fixed correctly. I would like to terminate my contract and have my money back. I do not trust this company and I am not willing to give them another chance. I am going to take this to court.