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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/11/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
World finance agents knew I didnt understand the contract and lied to about what I was agreeing to, told me that all the extra fees was a insurance covering if I had a life changing event causing me to be unable to work, when I called there corporate office to explain that I would no longer be able to work , she told me that the agent lied to me and none of that was covered, they are very deceptive and lie about what you are signing. When contacted by the attorney Im using for bankruptcy they ignored the calls
Business response
08/12/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On August 10th I had a meeting with a recruiter and he also talked to my sister and told her different things than he told me, he had me pay 125 dollars for a background check and come to find out its a fee to get into the company, which he said wasnt a company but a business, it looks like a scam and I also paid 35 dollars for life and health insurance testing but I dont really care about the 35 I just would like my 125 dollars returned because I was lied to and led to spending it without knowing much and just trying to get a new job before my hours got cut. So I would like a full refund of my 125 dollars and would like my information especially my social security deleted from your site, the reason I trusted this recruiter is because my mom knows him and he is a man of God, but I now see that people can claim to be something they are not. On top of that they didnt even give me a receipt for my 125 purchase only my 35 dollar purchase how hilarious I can send proof to if need be.Business response
08/12/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
The date of this transaction is 08/05/2024. World Financial Group promised me that I would be able to become a financial advisor working with company after getting my license. That statement was a complete and false representation of what they actually even do at their company. They sell pricy insurance and do not help people they are recruiting become financial advisors. They pressured, and lured me into paying $125 fee for a background check that went no where. They had me pay $35.96 for my studying material after they said they would help me get my license and that was my first red flag. They are nothing but shady recruiters and salespeople who lie about what they actual do and sell. They tell you that they will bring you leads, but that is not true. They ask you to bring your warm market to them, and then they leave you to your own devices. This company is very unethical and pry on people who trying to only enchanted their lives. I really hope that BBB takes a good look at this company and does something about it because I know there are many people out there being scammed by this company.Business response
08/07/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIACustomer response
08/07/2024
Complaint: 22105745
I am rejecting this response because:
Sincerely,
*******************Business response
08/08/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I have been charged $125 for background check which later I knew was member fee. I dont feel right about it. I would like to get my refund pleaseBusiness response
08/06/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
08/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I Paid $125 on July 31st, 2024 for the background check & to sign up for this company. The agent I worked with on this told me it was for a financial professional to help people with their money problems and be able to help people get out of debt and other things. My agent never told me this was an insurance sales MLM scam. After watching the videos provided on the **** Launch" website I found out this was all about selling life insurance and getting more recruits to do it too. This is not what I was told I was signing up for at all. I am requesting a full refund for the $125 I spent with this company (less the $10/processing fee). I also request expressly that all my personal information be deleted. My associate ID is *****.Business response
08/05/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I Paid $125 on July 30th, 2024 for the background check & to sign up for this company. The agent I worked with on this told me it was for a financial professional to help people with their money problems and be able to help people get out of debt and other things. My agent never told me this was an insurance sales MLM scam. After watching the videos provided on the **** Launch" website I found out this was all about selling life insurance and getting more recruits to do it too. This is not what I was told I was signing up for at all. I am requesting a full refund for the $125 I spent with this company. As well as all my personal information deleted. My associate ID is C7W2JBusiness response
07/31/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIACustomer response
07/31/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as my money is returned as said it will be.
Sincerely,
*********************************Initial Complaint
07/29/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
****** for something I didn't know that was going to WFG. The page was suspect and didn't have the logo. I feel like I've been scammed and they have my information - social, address, full name and emailBusiness response
07/30/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
07/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was deceived by an acquaintance I previously trusted and rushed into paying for a background check to sign up with the company. I was deceived about the product they sell, lied to about what products I would be able to sell, and constantly rushed and pressured into marketing their deceptive product to my network of friends and family before any sort of training on it. I was lied to about being able to train at my own pace or on my own time as advertised on their website and lied to about the costs and fees associated with the platform. When I researched and discovered that this was an MLM scam and terminated my association with them, I was targeted with an account rollup fee that is an outright scam charge which I never received an invoice for on the date cited and the amount did not match the source information or account information cited in ***'s email response. Upon informing the *** representative of this, the representative dropped all correspondence. I want my $125 background fee refunded, the $71 *** Account Rollup Outstanding Balance fee removed from my account, and all of my personal information removed from ***'s systems including any agent's personal equipment. This company is an outright scam focused on profiting from deceiving and exploiting consumers, recruited agents and their friends, families and networks.Business response
08/07/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
07/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company absolutely misrepresents who and what they are. I was pressured into entering my social security number and credit card information for a "background check". It is clear that this company is operating as an MLM and prey on both their clients and recruits. I am requesting that my information be scrubbed and a full refund.Business response
07/18/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIAInitial Complaint
07/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I send both e-mail and letter certify mail to your coming per address you provided. Also I attachment the e-mail to you into this complaint on upload document too. Please reply and escalate my issue. I would like to get my refund for $125.00 back to my card. Due to urgent family matter that I can not work at this moment. Thank you for your concerns. Please reply me back to e-mail.Business response
07/18/2024
Thank you for contacting WFGIA. We have contacted you via email address provided to further address the concern.
Sincerely
WFGIA
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Customer Complaints Summary
308 total complaints in the last 3 years.
54 complaints closed in the last 12 months.