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          Find a Location

          Robins Financial Credit Union has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Robins Financial Credit Union

              803 Watson Blvd Warner Robins, GA 31093-3415

              BBB Accredited Business

            • Robins Financial Credit Union

              4245 Log Cabin Dr Macon, GA 31204-4853

              BBB Accredited Business

            • Robins Financial Credit Union

              502 S Houston Lake Rd Warner Robins, GA 31088-6308

              BBB Accredited Business

            • Robins Financial Credit Union

              960 Bluebird Blvd Fort Valley, GA 31030-5009

              BBB Accredited Business

            • Robins Financial Credit Union

              287 W Clinton St Gray, GA 31032-6123

              BBB Accredited Business

            Business ProfileRobins Financial Credit Union

            Credit Union
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            803 Watson Blvd

            Warner Robins, GA 31093-3415

            Get Directions
            Visit Website
            (478) 923-3773

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            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/26/1990

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Robins Financial Credit Union has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Robins Financial Credit Union

                803 Watson Blvd Warner Robins, GA 31093-3415

                BBB Accredited Business

              • Robins Financial Credit Union

                4245 Log Cabin Dr Macon, GA 31204-4853

                BBB Accredited Business

              • Robins Financial Credit Union

                502 S Houston Lake Rd Warner Robins, GA 31088-6308

                BBB Accredited Business

              • Robins Financial Credit Union

                960 Bluebird Blvd Fort Valley, GA 31030-5009

                BBB Accredited Business

              • Robins Financial Credit Union

                287 W Clinton St Gray, GA 31032-6123

                BBB Accredited Business
              Headquarters
              803 Watson Blvd, Warner Robins, GA 31093-3415
              BBB File Opened:
              9/26/1990
              Years in Business:
              70
              Business Started:
              3/23/1954
              Business Incorporated:
              3/23/1954
              Accredited Since:
              9/26/1990
              Type of Entity:
              Corporation
              Business Management
              • Ms. Vickie Collins, Executive Assistant
              • Mr. Robert Dyal, CFO
              Contact Information

              Principal

              • Ms. Christina O'Brien, President/CEO

              Customer Contact

              • Ms. Vickie Collins, Executive Assistant
              • Ms. Christina O'Brien, President/CEO
              • Mr. Robert Dyal, CFO
              Additional Contact Information

              Fax Numbers

              • (478) 929-7956
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/01/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              They have continued to take out charges for a service that I continue to bold told is not alloted to my account. I have spoke to a number of representatives in reference to the matter and told there was nothing they could do.I have also spoke to the bank manager in person and basically laughed at in my face,but adviced of the same thing.
              Read More
              Read 14 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael S

              11/14/2024

              Worst credit union/bank I have ever tried to do business with. Customer service is extremely poor with long wait times and wrong information provided by the call center. I started with an auto loan initiated by ***** ****** ***** in ******* *******. I tried to open a saving account and transfer funds with no positive results. After multiple discussions via their secure messaging and waiting on hold extended amounts of time I finally was able to open a savings to coincide with my auto loan. 2 months later I decided to refinance due to difficulty with the bank. Well, it took over a week and discussions with several people to get a 10 day pay off letter. The kept stalling providing a 10 day payoff amount, but not the letter banks need to finalize a refinance. Finally after several calls and messages as well as an email to a manager name Justine C*****, who provided the same basic information as everyone else, I finally got a customer service rep that knew what I wanted and stated yes I can do that. It was emailed to me while I was on the phone. Robins Financial, why do you have to make customer service SO hard and frustrating. NO MORE. BYE. .
              Read 9 More Customer Reviews

              Local BBB

              Better Business Bureau serving the Fall Line Corridor, Inc.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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