Business ProfileforFyberCom, LLC

ABSOLUTELY RANCID company! First of all they wanted to make us wait for 5 day's to come and fix the cable that was accidentally hit by a weed eater by the landloard because the cable was ran across the ground and was not visable. Then after I called and told them that we couldn't wait for 5 day's to have them come fix it because we had a senior in high school and a sofomore as well and it was finals time and THEY ARE ONLINE STUDENTS! 100% couldn't wait 5 day's fir them to fix it. So after complaining to them that 5 day's was unaccaptable they were some how able to get down Pocatello from I.F. the next day but only because they charged me more for the service call. Then when the guy came to fix it he used 69 foot of cable @$1.25 per foot! The problem with that is he really only need to use 40 foot at *** for my apartment. How do I k ow this well that's because I measured it! Way over kill on the extra cable! So, after I found that out I told them to take a hike and went with a different company! Then I get a bill from Bonnivlle collections that says we owe them $716.23 I called to find out why and they said it was for unreturned equiptment. I was then was told to call Fybercom to ask them about it. I did and they told me that I need to return the equiptment and they will take it off the bill. The problem with that is I live in ********* and they are in ***********. That's only a 120 mile round trip for me. When they are in ********* every week day! So she then told me I could mali it to them. I asked if they were going to pay for the shipping and she laughed and said no. I can't afford over $100.00 to send them their equiptment back! This is how they treat customers that have been with them for the last 4 years! They are a dishonest company who like to rip ppl off lots of money! So if you are with fybercom make sure you watch them really close when it comes to your bill! THEY ARE THEAVES! Only gave 1 star because I had to leave just on or I would of gave then a 0!!