Business ProfileforRoyse & Brinkmeyer Apartments
At-a-glance
Related Categories
Business Details
- Location of This Business
- 211 West Springfield Ave., Champaign, IL 61820
- BBB File Opened:
- 5/28/1998
- Years in Business:
- 28
- Business Started:
- 1/1/1996
- Business Started Locally:
- 1/1/1996
- Type of Entity:
- Corporation
- Business Management
- Mrs. Stephanie Funkhouser, Office Manager
- Mr. Collin D. Carlier, COO
- Contact Information
Principal
- Mr. Collin D. Carlier, COO
Customer Contact
- Mr. Collin D. Carlier, COO
- Additional Contact Information
Fax Numbers
- (217) 378-2257Primary Fax
- (217) 378-2257
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amanda K
1 star09/04/2024
Royse & Brinkmeyer Apartments Response
09/19/2024
We regret to hear that you are dissatisfied with the service you received from us. Upon reviewing all communication between you and our staff, we were unable to find any concern expressed by you regarding employees entering your apartment. We strive to give as much notice as we can before entering any unit. We do this as a courtesy to our residents, however, our lease does not require notice to be provided. Regardless, we always do our best to accommodate special requests.
If we must enter an apartment when no resident is present, our staff will leave a card with information about when they were in the unit and explaining what work was done.
We were unable to find any communication from you regarding your claim that our staff entered your apartment when you had not filed a work order. We would like to investigate this matter, so if you're willing to share the footage that you have, it will be helpful in determining the appropriate action regarding our employee in question.
As for your deposit, we mailed you a letter on March 27, 2024 detailing our response to your dispute against your charges. If you have any further questions or concerns, please submit them in writing and mail them to us:
Royse + Brinkmeyer Apts. Attn: Kaitie P***** 211 W. Springfield Avenue, Champaign, IL 61820
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