Business ProfileforD's Air and Heating, Inc.
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 5657 W North Ave, Chicago, IL 60639-4155
- BBB File Opened:
- 11/17/2009
- Years in Business:
- 15
- Business Started:
- 1/30/2009
- Business Started Locally:
- 1/30/2009
- Business Incorporated:
- 1/30/2009
- Accredited Since:
- 11/9/2018
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. Darryl Joyner, Owner
- Mrs. Karon Joyner, Human Resources Manager
- Contact Information
Principal
- Mr. Darryl Joyner, Owner
Customer Contact
- Mr. Darryl Joyner, Owner
- Additional Contact Information
Phone Numbers
- (708) 948-7308Other Phone
- (773) 940-0965Other Phone
- (708) 948-7308
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/06/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Monique M.
1 star05/13/2022
D's Air and Heating, Inc. Response
03/31/2024
Hi ***********************************, The service date was 5/11/2022
I apologize for the late response. I'm just seeing your review, I have a invoice for you where we performed a service for you that cost $375. You had a faulty air conditioning system which was not working due to a bad capacitor and a dirty condensing unit. We in turn cleaned your condenser and replaced the capacitor. Of course any cleaning by D's Air & Heating, **** gives you the
D's Guarantee...After a D's Air & Heating, **** "Tune-Up" if your unit fails during this a/c / heating season we will return without charging you a service charge.
On 05/13/2022
You called and said it wasn't cooling correctly. We returned on 5/13/2024 and through troubleshooting found that the system was undercharged and you needed refrigerant as well as a sealant to maintain the system pressure once we add the refrigerant. We added the required refrigerant and added sealant to prevent the refrigerant from leaking out as long as the leak isn't too big. Then if there is a big leak, the sealant which we added has a UV dye, which we can easily find the leak if we have to return. You paid us an additional $594. If you are unhappy with any service which D's Air & Heating, **** performs you can always reach out to us and we will address any issues or concerns that you may be experiencing. As always we appreciate your business and look forward to working with you in the future.
***************************************
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