Business ProfileforNationwide Tax Care, LLC

My experience with Nationwide Tax Care mirrors many of the complaints about their lack of services across the board.I received what appeared to be a warrant from my states tax authorities and, mistakenly thinking it was from them, contacted Nationwide. That was my first error, followed by choosing to work with Nationwide after hearing about their promising services.Starting in March 2024, Nationwide was proactive in setting up services (via email), but they soon began offering various explanations for delays, reassuring me they were in contact with my states tax department after no status updates on their end. Despite this, I received multiple warrants from my state tax authorities and incurred additional fees while waiting for what I hoped would be a resolution from Nationwide.Over the course of several months, Ive emailed and called numerous times requesting a refund, with no response or status updates. There is no online portal to track progress either. My primary concern now is receiving a refund for services that were never delivered and ensuring my personal information is deleted from their databases.Frankly, I believe this company is a scam. Earlier this year, I checked the BBB due to growing concerns, and at that time, Nationwide wasnt listed. While its disappointing to be in this situation, I find some comfort in knowing Im not alone.