Business ProfileforPrime Time Window & Gutter Cleaning

BIG mistake! I asked for an estimate to have our ***************************** cleaned. The woman on the phone quoted $180 for the work & sent an estimate via email of the same. There was NO MENTION that the rails would be an additional cost that the technician would go over this with me at the time of service! When the technician arrived, he did not review the work with me & instead just got started. When finished, he told me that my invoice to be paid was $330! ALMOST DOUBLE! He accessed the work without talking to me about it & added cost to my invoice for washing the rails (which I thought was part of my estimated cost & wasn't even done thoroughly) & washing screens (which I never requested & I know for a fact that each screen was not removed & cleaned), so I was charged an extra $150 for work that I did not expect to cost additional or request. When I addressed this with the technician, he blamed it on the office & the person who gave me the estimate. He tried to mansplain the invoice to me, became argumentative, & tried to bully me into getting the gutters cleaned saying they were going to fall off the house (they are 2 year old gutters & were just cleaned this past winter), so I sent the Zelle payment & just wanted him to get off my property. I called the office to discuss the issues. She told me that the technician was supposed to go over all the additional charges with me before starting the work. I told her had I known that the quoted cost was so misleading, I wouldn't have booked the work with them. The woman on the phone, although seemingly sympathetic & agreed she would be upset as well, told me that there was nothing she could do because the work was already done. I asked, "Who can do something?" to which she replied, "The boss but he won't be back until Sept. 3rd." I asked, "Well could you make a point to have the boss call me when he returns on Sept. 3rd?" & she replied, "I can tell you right now that the boss is not going to call you." REALLY???!!!