Business ProfileforLin-Mar Towing and Recovery

Aroun end of june my ******* tucson was involved in a car accident that fortunately did not result in serious harm or worse. After much back and forth, and other things the day i was finally able to go and retrieve my vehicle i was told it was $1915. After stopping by skokie police department to have them print out the necessary document there was a $500 fee that needed to be paid. I had to deduct this $500 from the $1915. I called *** Mar and asked them if I could pay the $1415 as a way of paying down the $1915, i wasnt asking to take the car but simply to pay down some of the massive fees that accured. I asked if i could come back and pay the $500 on top of whatever accured in the time i needed to come back with the $500, and they said no they cant do that. 2 weeks later i contacted them inquiring about making a payment plan to which they stated the car was depot. I asked what happened to my items inside the car no one ever responded to the email. I called and asked what happened to my things inside the car, the only thing they said was we dont touch the things in the car and we sent a letter. I asked where can i retrieve my things they still responded with "we sent a letter" the address they read off to me i hadnt lived there in almost 2 years then and only then did she read off my correct address. I waited and waited and I never recieved this letter they claimed they mailed. Im certain the car is long gone stripped for parts or sold however i do not understand what was so difficult in telling me where and how i can retrieve my items that were inside the car. Some of the items im pretty sure they or whoever has the car are using like my beach chairs my bbq grill my folding table my umbrella blankets and pillows. I tried my best to come up with money for such an unexpected expense and having just came up $500 short all i needed was one day at best to get the $500. I really just wanted to get my things outta the car or something other than we sent a letter