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Find a Location

Ray Skillman Southside Kia has 1 locations, listed below.

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    Business ProfileforRay Skillman Southside Kia

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8420 US-31 S, Indianapolis, IN 46227
    BBB File Opened:
    11/9/2021
    Business Management
    • Mr. Cory Delp, Manager
    • Mr. Ray Skillman, Owner
    Contact Information

    Principal

    • Mr. Cory Delp, Manager
    • Mr. Ray Skillman, Owner

    Customer Contact

    • Mr. Cory Delp, Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amy F

    1 star

    10/16/2023

    Beyond disgusted with the way my car buying process has went. I would never recommend *** Skillman! First off, I bought my car at the Labor Day tent sale. My sales guy named ****** was very unprofessional with sexual remarks and comments. I asked to be helped by someone else who turned out to be ******. ****** was very good at keeping ****** away from me. After the purchase I had to turn the car in for an oil change and all things agreed upon on my "We owe you' form. Oil change, detail clean, buff out scuff marks, a second key and a new passenger mirror was what was promised to me on my "We owe you". They had my new car for 3 days total. When I picked it up, the only things completed was the oil change and the detail clean. When I asked for an update on the other items, I was told by ****** that the mirror was on order and would complete the buffing and second key when the car was turned back in for the mirror replacement. After about 3 weeks I called service to get an update on the mirror. They transferred me to parts where he explained to me that they have had that mirror in stock since before I even bought the car. He sent me back to service who explained that the mirror was declined by service to be replaced. I go into the dealership to get a copy of my "We owe you" and they bring me one that only has the car detail and oil change on it. I am very upset. Where is the paper where I had signed with the mirror, key and buff? They brought back a completely different page then the one I signed. Nice to know this is how they do the business. Finally got them to agree to replace the glass on the mirror. Not what was promised and still have no idea what is going on with the second key or buff. Also, it has been over a month since I bought this car. I have been tp the *** 3 times. My title work has not been sent to the *** yet. I was told I will be charged a late fee since it is past date of needing to be in my name. My trade in is still in my name and not paid off.

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