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            Business ProfileTheGunDock.com

            Gunsmiths
            BBB accredited business

            Contact Information

            38 W 20th St

            Paris, KY 40361-1141

            Visit Website
            Email this Business
            (502) 272-4859

            Business hours

            9:00 AM - 4:30 PM
            Business Hours
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            9:00 AM - 4:30 PM
            Closed
            Closed

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            Customer Reviews

            4.36/5

            Average of 55 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/2021

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            38 W 20th St, Paris, KY 40361-1141
            Email this Business
            BBB File Opened:
            7/7/2016
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Incorporated:
            1/3/2005
            Accredited Since:
            1/1/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 07240 for this business, issued by Bureau of Alcohol, Tobacco, Firearms and Explosives

            These agencies may include:

            Bureau of Alcohol, Tobacco, Firearms and Explosives

            (800) 800-3855

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 4:30 PM
            T:
            9:00 AM - 4:30 PM
            W:
            9:00 AM - 4:30 PM
            Th:
            9:00 AM - 4:30 PM
            F:
            9:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Brad Bussell, Owner
            Contact Information

            Principal

            • Mr. Brad Bussell, Owner

            Customer Contact

            • Mr. Brad Bussell, Owner
            Additional Contact Information

            Fax Numbers

            • (866) 721-8691
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/28/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            On 9/19/23 I placed an order for a rifle they said they had in stock. I received two emails request that my local dealer with a Federal Firearms License send them copies of of the license. On 9/20/23 at approximately 4:14PM EDT I spoke with an individual to verify that they had received the FFL information they requested. I also verified that they actual had the rifle in stock as my order history on their website said the rifle was out of stock. That was the last contact I've had with the company. I paid for expedited 1 to 2 day shipping. Even being lenient, the rifle should have been sent by 9/22/23. I have had not other contact. No email with shipping information, no nothings. They haven't returned phone calls.
            Read More
            Read 7 More Complaints

            Customer Reviews

            55 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Troy D

            11/12/2024

            Will never order a firearm from them again. So Slow! shipping is so slow. No customer service. It’s been 2 weeks now. no delivery yet.
            Read 54 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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