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Find a Location

Key Credit Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKey Credit Repair

    Credit Repair No Advanced Fees
    Revoked BBB accredited business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Bureau of Consumer Financial Protection and the Commonwealth of Massachusetts V. Commonwalth Equity Group, dba Key Credit Repair and Nikitas Tsoukales

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. 

    On October 2, 2024 a Massachusetts federal District Court granted summary judgment and awarded substantial damages and injunctive penalties against a credit-repair telemarketer. The suit, filed by the Consumer Financial Protection Bureau as well as the Commonwealth of Massachusetts, alleged numerous violations of federal and state law by Commonwealth Equity Group, LLC, d/b/a Key Credit Repair, and its owner and president, Nikitas Tsoukales.

    Accreditation Revocation:
    On 11/19/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    1C. Be free from government action that demonstrates a significant failure to support BBB ethical principles. BBB evaluates the action and makes a determination on adherence to this standard based on the nature of the violation and the extent of harm it caused or is alleged to have caused, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action.

    At-a-glance

    Customer Reviews

    3.73/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Key Credit Repair offers credit repair services nationwide

    Products & Services

    Credit Repair, Credit Coaching, First time home buyer education, Credit Restoration, Credit Consulting

    Business Details

    Location of This Business
    177 Huntington Ave Ste 1703, Boston, MA 02115-3153
    BBB File Opened:
    12/28/2009
    Years in Business:
    17
    Business Started:
    2/1/2007
    Business Incorporated:
    9/25/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    75
    Alternate Business Name
    • Commonwealth Equity Group, LLC
    Business Management
    • Mr. Nikitas Tsoukales, Founder
    • Ms. Jennifer Hadayia, Vice President
    Contact Information

    Principal

    • Mr. Nikitas Tsoukales, Founder

    Customer Contact

    • Mr. Nikitas Tsoukales, Founder
    • Ms. Jennifer Hadayia, Vice President
    Additional Contact Information

    Fax Numbers

    • (617) 412-3051
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    50 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    41 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Frank S

    1 star

    09/13/2024

    Terrible customer service, no phone # to call. All they do is file disputes repetetively..The companies respond back to the disputes, they (Key Credit) then refile the dispute, back/forth-no results-been using for 1 year with terrible results. complained electronical (since you cannot get alive person)-they said they would conduct an audit of my account-waited 7 mos no response and I was on a premium plan ($139 mo). Complete waste of my hopes, energy and $

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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